RingCentral Web/Desktop App

Please create either a system wide MSI or EXE installer with auto update that can be installed with one user profile on a computer and be available with all other profiles old and new. Right now if we install using the exe installer it will auto u...

Hello, A client reached out about the possibility of having the option to include the system speakers and mic to be added to the Speaker and microphone combination section in the desktop application. I called support and they mentioned that the op...

Hi, We need to get adcourier.com added to the bypass list in the chrome extension, the extension keeps adding a ring central logo to our job postings if that URL is not present

When super admins download logs for MVP chat messages, they should being in a downloadable, easy to read format (a csv instead of txt file) where it clearly states the users extension and name instead of a creator id.

Call numbers that are not stored in E.164 (e.g. in connected CRM systems) should be callable. Specifically, there are customers who currently have systems in which the phone numbers are not entered correctly. These customers cannot switch to Unify...

We have call queues set up and when a call is waiting in a queue to speak with an employee, if that employee is logged into the queue but happens to be on a call, both parties on that call hear beeps. Our employees do not use physical phones. They...

When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow an...

It would be beneficial for queue managers to receive a notification that there is a call waiting in the queue. A notification through the Avaya Cloud app or Office app would be great so that managers are aware that there is a call waiting and can ...

Display incoming call for emergency calls when dialed specific number or extension.

We have 281 company numbers and it would be nice if we could customize the outbound caller ID list list on a per-user basis so that users would only see the numbers they need to call out of. Currently, they have to wade through every single compan...