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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

Site Phone Number added to Company Directory

Need to have the ability to see a Site phone number in the company directory. There is already an option to have it added to Directory Assistance, but from what Support has told me Company Directory Phone numbers are only available at the User level.
Mike Hasenjager 3 months ago in RingCentral Web/Desktop App 0 New

Centralized inbox for SMS for all extensions

Centralized inbox for SMS for all extensions so that all users have a centralized sms messaging inbox
Rammy Amante 3 months ago in RingCentral Web/Desktop App 0 New

Ability to Stop Recording on RingCentral App

A button to stop the recording is currently available on the delisted RingCentral Phone app. This feature should also be available on the unified new RingCentral app as this is beneficial for callers that request to mask or stop the recording duri...
Jorge Mico 3 months ago in RingCentral Web/Desktop App 0 New

Uploaded Fax Custom Cover Sheet should be able to edit the note section using the RingCentral desktop app.

It is more easier and efficient if the RingCentral desktop app. allows editing the notes section on the uploaded custom cover sheet for fax inside the application itself, instead of editing it outside the app. Then, reupload it again on the app.
Joms Knight 3 months ago in RingCentral Web/Desktop App 0 New

Which is the product idea site? Here or aha.io?

On the help page for the both the mobile and desktop app, if you scroll down there's a "Suggest Feature" link that leads to https://ringcentral-app.ideas.aha.io/ Where are we supposed to post feature requests? There or here?
Chris Rosa 3 months ago in RingCentral Web/Desktop App 0 New

Share Extension for macOS Finder

Hi there. It would be very handy if RingCentral were available in the macOS share sheet (dev info here). RC is in the iOS and ipadOS share sheets, but forgotten for macOS it seems.
Chris Rosa 3 months ago in RingCentral Web/Desktop App 0 New

We would like to do "3way text"

We would like to do "3way text" from two of our team to a client and when a client replies both team member receive the reply and visa versa. Is this possible in any way?
Clinton Richardson 4 months ago in RingCentral Web/Desktop App 0 New

Limit ACD callback to certain queues

New CSRs need this. I am a new hire, and on multiple occasions I have been automatically selected to call somebody back about something I'm not yet even trained to handle. For incoming calls, I am usually excluded from queues that go toward more e...
CSR Lindsey 4 months ago in RingCentral Web/Desktop App 0 New

Switch option for RingCentral app to any Third-Party app

Customer would like to have an option to switch his calls between RingCentral and other third-part apps like Microsoft teams, etc.
Rammy Amante 4 months ago in RingCentral Web/Desktop App 0 New

BLOCK MESSAGES THAT CONTAIN CERTAIN WORDS OR PHRASES

ability to set and block messages that contain specific words or phrases
Zander Marcus 4 months ago in RingCentral Web/Desktop App 0 New