Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

Add Hotkey Speed Dials For Web/Desktop App

If you are marketing your services to a corporate environment, why would not include speed dials to the online versions of the product. I think the addition of user programmable user hotkey/ speed dial settings would be easy to implement and a gre...
Jordan Smith 8 months ago in RingCentral Web/Desktop App 0 New

Ability to play a pre-recorded audio during live calls.

The customer asked whether we have this feature. Basically, the customer's process is they will have to read aloud a certain script in the live call for recording and compliance. Since they have to say it every time they receive calls, they would ...
Aya Vince Cruz 8 months ago in RingCentral Web/Desktop App 0 New

Bring Back the Separate Button to Block and Spam/Report Number on RC App

There are numbers that you just like to block and not report as spam. This is an existing feature prior to the new layout of the new version of the app. Separating block from spam/report as there are numbers that you just wish not to be bothered o...
Jorge Mico 8 months ago in RingCentral Web/Desktop App 0 Already exists

Auto Save Faxes to a directory on the PC the RC App lives on.

We currently spend $1500/mo on one fax line. It would save us money. We currently auto save our faxes to a directory and then the faxes are assigned to a user in our document application. So, if the app saves locally we can distribute to the perso...
Matthew Swyrydenko 8 months ago in RingCentral Web/Desktop App 0 New

Notes Section in Contacts should appear when making outbound calls using RingCentral app

It would be helpful to add a note section in each contact, a label section for a custom name, and the company and first name would show together when calling.
John Paul Ramirez 8 months ago in RingCentral Web/Desktop App 0 New

Automatically Update Presence After Computer is Locked

It would be nice for Ring Central to be able to recognize when a user has locked their computer and update their presence to "Idle" or something similar, noting that the user is briefly away from their desk. Our policy is to lock your system when ...
Kiley Loveall 8 months ago in RingCentral Web/Desktop App 0 New

Key press will route directly to an external number without adding licensed extension

Want to be able to choose key presses and route directly to an external number and call go to voicemail if the customer/client will not dial any number I don't want to add a different licensed extension for this feature. I should be able to route ...
Iam Kristoff Coloma 8 months ago in RingCentral Web/Desktop App 0 New

Remove call queue on the presence

On the current presence of the phone (VVX 450) its showing both the users and the call queue that I am added. I wanna be able to remove the call queue/group that I don't want to see and add the ones that I want to show on the deskphone Currently i...
Iam Kristoff Coloma 8 months ago in RingCentral Web/Desktop App 0 New

REDUCE WIDTH OF MESSAGE MENU

Please reduce the width of the Message Menu which shows your contacts being messaged.Don't need that 3.5" space there for names only - need more space in the message composing area. I have several windows open, but have to keep resizing RC window ...
Caroline Hardenbergh 8 months ago in RingCentral Web/Desktop App 0 New

What happen to the text icons I hate this new version and even my company is looking for new provider. They hate new video RC it sucks the other one power by zoom was the best

Text icon
Luna Kiira 8 months ago in RingCentral Web/Desktop App 0 New