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RingCentral Web/Desktop App

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Receive missed call notification for delegated calls

It would be great to add the ability to received notifications for missed calls for delegated calls. Often the Executive assistant needs to return missed calls and if they do not have access to the notifications, it's very limiting.
Eze Wosu over 1 year ago in RingCentral Web/Desktop App 0 Under review

Make auto-receptionists numbers searching in the RingCentral app

I have several auto-receptionists numbers that are not searching in the RingCentral app. My only workaround is to create contacts for each user.
Ramon Alvarado over 1 year ago in RingCentral Web/Desktop App 0 Under review

Smarter Meeting Reminders

I have users that report that when they are already in a meeting or call, the RC app will still pop up a reminder that they need to join the meeting - which they are already in. RC should already know they are in a meeting.
Brandon Patton over 1 year ago in RingCentral Web/Desktop App 0 Under review

Organize Tasks by Due TIME

In the previous version of Glip/RingCentral App, when you would view all of the tasks, it would organize them by the due time (if there was a due time) and show the due time clearly. This does not happen in the new app. It's caused lots of late ap...
Benjamin Pina over 1 year ago in RingCentral Web/Desktop App 0 Under review

Phone Status on the Taskbar

Is there a way that you can make the status(available, do not disturb, invisible) reflect in the RingCentral icon on the taskbar - green, red, or gray dot? Sometimes I'd go on Do Not Disturb to wrap up a ticket after a long call. There'd been a fe...
Catherine Asis over 1 year ago in RingCentral Web/Desktop App 0 Under review

@Mentions to show new in the same as chats

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.
Joo Kim over 1 year ago in RingCentral Web/Desktop App 2 Needs more information

Prevent app from minimizing to system Tray

When I log in the following day, open up Ring Central and go to take a call, the client is often bugged out and the call never comes through which If I were one of our customers that just waited on hold for 30 minutes only to find the person that ...
Travis Winston over 1 year ago in RingCentral Web/Desktop App 1 Under review

Synchronize iCloud contact to Service Web

Our customer would like to synchronize his iCloud contacts to the RingCentral desktop app. A work around was provided to download customer VCF then convert to a CSV file then upload it to the service web.
Erik Jitomo over 1 year ago in RingCentral Web/Desktop App 0 Under review

Encryption for Text Messages

When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?
Tommy Lentz over 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Call pick up using RingOut feature via HUD

We use Thin Clients with a Deskphone. It would be useful for users to pickup calls from other users when not at their desks. In the HUD when a users line/phone is ringing a Call pick up option will appear. Could it be possible that this would work...
Wayne Boyce (Ext:313) over 1 year ago in RingCentral Web/Desktop App 0 Under review