RingCentral Web/Desktop App

Is there a way that you can make the status(available, do not disturb, invisible) reflect in the RingCentral icon on the taskbar - green, red, or gray dot? Sometimes I'd go on Do Not Disturb to wrap up a ticket after a long call. There'd been a fe...

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.

When I log in the following day, open up Ring Central and go to take a call, the client is often bugged out and the call never comes through which If I were one of our customers that just waited on hold for 30 minutes only to find the person that ...

Our customer would like to synchronize his iCloud contacts to the RingCentral desktop app. A work around was provided to download customer VCF then convert to a CSV file then upload it to the service web.

When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?

We use Thin Clients with a Deskphone. It would be useful for users to pickup calls from other users when not at their desks. In the HUD when a users line/phone is ringing a Call pick up option will appear. Could it be possible that this would work...

other non admin users do post files to RC. These files are constantly being updated by other users and admins creating numerous verisons of the same file. Super admins should be able to go it and delete attached files and links at any time to help...

When you call the number: (800) 419-1900 and press 1 it is going to my personal mobile phone: (815) 670-6400. But when they call me from RingCentral I need to know from where they are coming

Hello, I think one of the most problematic things about Ring Central is that the user interface was designed by/for tech people, not typical end user. When making any user interface, you must design for the least technically skilled. You must walk...

Super happy that tasks now show in the calandar view but would be super helpful if there was a designation between completed and not complete tasks in that view. Example- filled in check vs not checked box