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RingCentral Web/Desktop App

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The ability to disable features company wide

The ability to disable Glip/Message and other features (like Tasks, Events, Files and Notes). Where our users cannot use these features. Basically a toggle to allow the feature to be used or not
Guest over 2 years ago in RingCentral Web/Desktop App 1 Under review

User setting to show current call detail (phone number) or just presence status only in HUD

It would be helpful to have the option to show either the current call detail (the phone number that the agent is talking to) or simply the available/busy presence status only. For Administrators and Managers, the call detail is helpful. But ordin...
Josh Berman almost 3 years ago in RingCentral Web/Desktop App 1 Under review

I would like to be able to label the numbers by company name in my phone so I know what company I am dialing out from.

if i own 10 companies i dont want to remember every phone number to dial out before i call. if i can click on app. click on phone symbol.pull the phone numbers down from the from: tab and see all my company names with ph#'s THAT WOULD BE GREAT!!
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Add a disclaimer/link or remove non-functional settings from apps that show them as available.

This is regarding the RingCentral MVP app and the cell phone apps and their functionality for forwarding calls. As confirmed by two of your support reps and a support supervisor, the call forwarding from another forwarded call ( Ring in Order ) do...
Steve Wilson over 1 year ago in RingCentral Web/Desktop App 0 Under review

RC app softphone forwarding

My suggestion is to allow the RC phone app to accept transfers alongside its desktop app counterpart. This would be very useful for customers who do not have headsets and rely on their cellphones for using their RC account
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

An option to cancel the outgoing fax

customer requesting that We should have an option to cancel the outgoing fax message that they are sending like by mistake and to stop this from happening
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Enter button on compose message

Would like to have an Enter button on compose message that they Press instead of just pressing Enter to send message or option to turn the press Enter for sending message
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Analytic App that could be run on a laptop connected to the customers LAN. This program would analyze and verify that all necessary parameters are being met on the associated router. Open ports, QOS, Etc.

Pre installation actions.
Remote RMATS over 1 year ago in RingCentral Web/Desktop App 0 Under review

Login to voicemail only extension from RingCentral app

Need to be able to access our pool-voicemail extension from the RingCentral app. We use a messages-only line for our queue voicemail, which the team access together. We need to be able to access this voicemail line from the RingCentral app.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Host code for the Updated RingCentral Outlook Plug in

Cx wants to have the host code for the new version for RingCentral Outlook Plug in. The host code is available at the older version but cx still want that option to be available to the new version.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review