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RingCentral Web/Desktop App

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RingGroups to apps

Allow ring groups/users forwarding phones for a period of time to go to another user's desktop/mobile apps. This limitation doesn't make sense. If one user is going on vacation and needs to forward their phones, they can only forward to another us...
Cory Barnes about 2 years ago in RingCentral Web/Desktop App 0 Under review

Add an option to admin of the group to restrict a team member to delete any chat from the group. Also add a backup to chats in the Glip. (30, 60, 90 Days)

The organigation with not loss out on any important chat if it get deleted by mistakely or purosefullly by any team member.
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Restore clickable URLs in RingCentral Mac client (even if non-standard)

I updated my RingCentral app on my Mac a while back (now version 21.2.10.452 Web, 21.2.10.949 Mac) and since then, an important feature no longer works: links with a non-.com URL that are posted in rooms are no longer clickable, meaning I need to ...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to edit all extension call forwarding settings on RC app

Creating ticket in behalf of customer asking to have the ability to edit call handling in all extension like what they have on RC phone app. Ability to edit call handling for each users without admin access
John Lorenz Ancheta about 2 years ago in RingCentral Web/Desktop App 0 Under review

Send group SMS on chrome plugins.

We would like to have the group SMS feature to be added in chrome plugins. So we can send group SMS as well on the chrome plugins and not just on the app
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

sms back up

add an option in how to back up SMS/MMS messages.
John Ramirez about 2 years ago in RingCentral Web/Desktop App 1 Already exists

Glip/Unified App - Calendar Presence not syncing for dual calendars

More details here. The RingCentral Glip app has a handy feature called 'Calendar Presence'. My understanding of this is that any calendar that is associated with the relevant calendar (in my case, a Google Calendar) would be synced to indicate a '...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review

Add Password Change to RingCentral App

The new app is great and continues to be improved. I would like to see an option for users to at least change their password from within the app. If possible, it would be nice for them to change their PIN and possibly see/change their secret quest...
Scott Walker about 2 years ago in RingCentral Web/Desktop App 0 Under review

Installing a sound equaliser in BT's 'BT Cloud Work Phone' app, made by Ring Central

At the moment, BT's BT Cloud Work Phone, developed by Ring Central, doesn't have a built in sound equaliser unlike many soft phones. Speaking to BT they say that the software doesn't have the ability 'yet' but couldn't tell me if this meant it was...
Guest about 2 years ago in RingCentral Web/Desktop App 0 Under review

RC app Events feature enhancement

1. Events should be easily copied from one date to the next. Can't do that at all now.2. Events should be allowed for bi-weekly scheduling. Now you only have monthly weekly, daily options.
Guest about 2 years ago in RingCentral Web/Desktop App 1 Under review