Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

Ability to delete posts made by app integration

Support informed me that there's zero way even as a super admin to delete a post made by an app integartion into the messaging app. We use Zapier to post news article links into a News team channel. Despite being the super admin and the one who se...
Mike Rotharmel over 2 years ago in RingCentral Web/Desktop App 1 Under review

Label faxes for future download

so i can come back to the fax and download it later
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

When logging into a meeting, allow the user to view themselves in the camera before joining.

Similar to other competitors, this would allow you to adjust the camera, or yourself before joining and being viewed.
Stevie Embree - IT Director over 2 years ago in RingCentral Web/Desktop App 0 Under review

Add Pickup feature key and Notification to Ring Central App

Please add this to the app as we have migrated away from desk phones to use app features more easily.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow Auto-Receptionist to transfer to specific numbers in extensions

I have an admin account that is for all official calls (non-customer related) and that extension has 5 phone numbers associated with it. It would be great if the receptionist could transfer to a certain number in the extension instead of just the ...
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow Admins to see Hidden Users in the RC App

As admins, we would like to be able to call and message all users without having to go into the Admin portal to look up their direct line and/or email if they are hidden. It would be helpful for hidden users to remain hidden from everyone except f...
Gabriela Ramirez over 1 year ago in RingCentral Web/Desktop App 0 Under review

Specific Ringcentral saved contacts "Texts" gets forwarded to team/group under Ringcentral "messages"

I believe there must be a process where we can select few contacts whose content/data which we get over "texts" need to be forwarded among team members in a group of selective people. This way the contact need not to be harassed, if the other is r...
Arpit Marwaha over 1 year ago in RingCentral Web/Desktop App 0 Under review

Change Text Interface Back to show list without opening a text

Can you please change the interface back to where the texts would show as a list and we click the one we want to open, instead of how it now automatically opens the most recent text when you go to texts? I don't like how I can accidentally open on...
Melissa Plante over 1 year ago in RingCentral Web/Desktop App 0 Under review

Unlimited Number of Rings

user is wanting their system to keep the caller on the call until they answer it rather than it going to voicemail.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Disable unused features from RingCentral App

We only utilize RingCentral Meetings and the new RingCentral App has Phone, Fax, Messaging etc. that is not necessary and clutters the app for our users. We would like the ability to just utilize the Meetings portion.
Guest over 2 years ago in RingCentral Web/Desktop App 2 Already exists