RingCentral Web/Desktop App

This should be obvious. For some reason, RC won't show the name of the phone line when I'm sending a New text on the RC desktop app. It only shows a dropdown of numbers and I have to look up which business the line is for. SUPER INCONVENIENT. Plea...

Capabilities to turn off the message and video since some only need the phone capabilities to use the service and not the added features

When I click Join for a video meeting, there is a dropdown list of past invites. It shows only five rows, of which one has the description "RingCentral Video meeting" which is so vague that it is useless, another is a link to join my own personal ...

Like in the phone app move unread messages to the top of the list, so I can see them and they would not be hidden from me somewhere down in the contact list.

allows the option to set a draft to a fax that will be sent later to allow the option to edit out some information

In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial

When viewing tasks created on teams that are set up, you need to scroll up/down to see even just a few tasks. It would be SUPER beneficial to have a 'condensed' view so that you can see numerous tasks in rows in one view. There is so much wasted s...

Dracula is a popular dark theme that is easy on the eyes. https://draculatheme.com/

Whilst using the Ringcentral desktop app, I think it would be very useful to be able to input calling number on the dial feature and the option that that call be made through the phone application or the desktop app. Much like how Windows Your Pho...

My staff uses Square Payroll to log their work hours and it also reports taxes for me. I would like a payroll feature in RingCentral so it is all in one spot.