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RingCentral Web/Desktop App

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Voice to Text and Include Attachment Setting

We noticed the Voice to Text feature will always send voicemail transcripts regardless of the setting of "Include attachment with email" in voicemail notifications. We suggest not including any of the voicemail content if a user selects notificati...
Dean Eckstrom almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Add the ability to hyperlink to an external file or to a file stored on a network share

Add the ability to hyperlink to an external file or to a file stored on a network share. We have the need to link to files stored on our NAS but do not want to upload them up into the RingCentral App. If I cut and paste a link to the file location...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Notifications for messages reactions

Please add notifications when another user reacted to your message with emoji.
Serhii S114 over 1 year ago in RingCentral Web/Desktop App 0 Under review

Ability to customize contacts list view

The contacts list columns are not customizable. The current design is limited to display contacts by first and last name, only, with phone number displaying below the name. I'd like the ability to customize the view so that I could display by comp...
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Canon Webcam Utility not recognized

Josh is using Canon Webcam Utility for RingCentral for RingCentral Desktop app but it doesn't recognized. If you could add Canon Webcam Utility as recommended webcam for RingCentral Desktop app that would really help our clients.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Please allow for a notes section under voicemails AND return the text button on the web app under Voicemail.

With multiple users it would be very helpful to be able to make a note if a VM was replied to. And I would like to see the Text option returned to the Voicemail section as now we have to take extra steps to text back someone via desktop.
Cloudy Doerre over 1 year ago in RingCentral Web/Desktop App 0 Under review

Sync of contacts between Ring Central App and admin portal/soft phones

We are totally frustrated that any new contacts added to through the RC app do not sync with the main repository of contacts in the admin portal or with the soft phones. Even worse, we cannot export from the app so that we can manually update our ...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Adding Voice conference to All in one App just like Phone app

Currently users Can't use All in One app for Voice conference and calling Team (group) is not optimal when voice conference includes external parties.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

I want to be able to download faxes in batches from the application

It is a lot of work to open my faxes one at a time to be able to download the attachments
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Display destination number of inbound SMS

My business has 6 inbound numbers; one main and 5 fax lines. All SMS to any of the numbers is directed to a single extension. Currently, there is no way to tell for which number the text is intended. Identifying which line the text came in on woul...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review