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RingCentral Web/Desktop App

Showing 1719

Being able to search for faxes in messages by their phone number or their company name.

After attempting to search for faxes sent to the line, I discovered that you can't search just by phone #, or by company name, but that you have to use the first and last name fields. This makes it harder, as sometimes multiple people use one fax ...
Denise Downey over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add Option to pause and unpause recording/Masking on the new RC App

Please add the option to mask portions of an active call. We are needing to mask sensitive info during our calls.
Ross C almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Chrome Plugin Should Allow Meeting Defaults to be Customized

I should not have to modify my RC Video details in the right panel to remove require password or to just by default meeting ID. I should be able to set those and have the plugin remember my settings.
Randy Olsen almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Additional Filter on the Call logs

Currently there is no way to filter the logs using the status of the call, whether it is in progress. missed or answered. It would be great if we can add a filter to check the status of the call on the call log on the portal or on the application ...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Preview of image pasted/added into chat

Sometimes I copy the wrong image and paste it into a chat, this could be completely irrelevant to the task, having a preview of the image before sending the message would be helpful to prevent errors.
Austin Clark almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Add ability to re-arrange tabs on the right panel "pinned", "files", "notes"...

To be able to re-arrange tabs on the right panel. So for example I would like to keep the panel narrow (only 3 tabs) and am most interest in seeing "pinned", "task", "note" instead of "pinned", "files", "notes" without having to go to "..."
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Ignore calls while on the line, not place on hold

When pressing ignore or send to voicemail when a 2nd call comes in while on an active call, don't place active call on hold
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Prevent RingCentral App Window From Resizing On Incoming Call

When using the RingCentral app on my multi-screen workstation, I will dock the app to the left side of my left screen. When a call comes in, the app will undock and 'restore' itself, forcing me to re-dock the app after every call.
Kevin Kraft almost 3 years ago in RingCentral Web/Desktop App 0 Under review

ability to see how long a user has been online but inactive.

It would be beneficial to be able to see if users have their RingCentral turned on but have been inactive for a long period of time. This is needed for employees who are off site and their main responsibility is answering and making calls. Being a...
Katherine Vardanian over 1 year ago in RingCentral Web/Desktop App 0 Under review

Certain Backticks don't work on RC Unified App

The following backticks do not work on RC Unified app (screenshots attached) when they are actually suppose to work. As a result, RingCentral should add this backtick on the app. Triple backticks also are a feature of Markdown, so RingCentral shou...
Hannah Tieu almost 3 years ago in RingCentral Web/Desktop App 0 Under review