RingCentral Web/Desktop App

When staff members send an e-mail with numbers, the e-mail is encrypted, blocked, or automatically masks the numbers. Can this be done in the RingOffice Text Messaging feature?

We use Thin Clients with a Deskphone. It would be useful for users to pickup calls from other users when not at their desks. In the HUD when a users line/phone is ringing a Call pick up option will appear. Could it be possible that this would work...

other non admin users do post files to RC. These files are constantly being updated by other users and admins creating numerous verisons of the same file. Super admins should be able to go it and delete attached files and links at any time to help...

When you call the number: (800) 419-1900 and press 1 it is going to my personal mobile phone: (815) 670-6400. But when they call me from RingCentral I need to know from where they are coming

Hello, I think one of the most problematic things about Ring Central is that the user interface was designed by/for tech people, not typical end user. When making any user interface, you must design for the least technically skilled. You must walk...

Super happy that tasks now show in the calandar view but would be super helpful if there was a designation between completed and not complete tasks in that view. Example- filled in check vs not checked box

This feature is offered by other carriers. MY client wanted to better identify and sort his contacts that he communicates with via SMS, in the app. This could be similar the way you can sort and create groups in the messages part of the app, for u...

It would greatly improve productivity to have a group video call feature like Slack does. We found that extremely helpful but would like to stay on one platform opposed to two.

I would like to see the supported headset list here https://support.ringcentral.com/article/Recommended-Headsets-and-Speakers.html?language=en_US updated to include the Poly Voyager Focus 2 (https://www.poly.com/us/en/products/headsets/voyager/voy...

I have several guys, each with video conferencing a dozen or more times per day. They need to change every message every time. That adds up in man-hours and frustation.