RingCentral Web/Desktop App

Being able to write out a fax that is constantly repeated, such as test faxes, with just a click from your mouse would increase productivity when using RingCentral Faxing across all device types.

We have many numbers added to our Contact Center (InContact) and these numbers show up to users as selectable caller ID numbers. It would be very beneficial to hide these numbers from users as alot of the numbers are for different call Q's within ...

We are using the Windows version of the RingCentral app (version 22.4.34.6382 Windows). On the main call log screen, it shows the Caller's Name that we add on the Contact Card, but it'd be nice if we could also see the Company Name field that is o...

Hi there.Windows 10 RC Desktop version 22.1.31.2866 Windows (x64) I sync my iPhone contacts to Microsoft 365 and have connected RC Contacts to Microsoft 365 as a viable way to sync my mobile phone contacts list with RC. I have many contact entries...

Option to give call log access to only users thata re part of certain call queue

Profile allocation in RC App

Private chat among team members creates unnecessary conversations not pertaining to work-related content. A reduction in this can help increase productivity and help support a team environment.

We have some colleagues who suffer from red-green color blindness, they have difficulty seeing if the dot in front of the username is red, green or grey. https://en.wikipedia.org/wiki/Congenital_red%E2%80%93green_color_blindness Make it possilbe t...

wanted to have a sound reminder that a call is on hold a customer said that when they place the call on hold they are doing other things and it is much better if there is a sound reminder that a call is on hold.

Will not show company name under contact just first and last name