RingCentral Web/Desktop App

The red dot for unread messages and unvisited missed call logs is plain; It should have variety wherein it should show green for messages, red for missed calls, and other types.

for shared workloads this is a necesary and useful feature. Our old provider has this feature as a base feature. When toggling into the queue, you could see who was logged into the queue and who was out by simply showing those members as greyed ou...

I wanna be able to log in to multiple computers using 1 user extension that will do the exact same feature on both the computer with Ring Central application

I would love to be able to turn off the missed call notifications badge. Only certain people in my shop answer the phone but we all use it for messaging and transferring calls internally. However I constantly show to have notifications in my brows...

For Only Company Contacts, please show their Availability (Available, DND, Invisible) on their User Icon and the Custom Status Icon/Message to the Right of the User Name. Also, please show the Custom Status Icon/Message to the Right of the User N...

When a call goes thru a call queue in a rotation settings and a member was not able to answer, this will count as missed call which is should not count as missed.

In the roles section where you should be able to remove the option to allow users to utilize the chat portion, this is not available currently. This would help assist us and some of our locations to allow us to remove this feature from their abili...

I wanted to group/ categorize incoming faxes based on the contacts they were received from. I tried grouping existing contacts but the incoming faxes still come in one-by-one manner. As my users have to open check each and every fax to know the co...

Show more preview text like in the phone desktop version. I want to be able to read almost all the text before I open it up. We have multiple people monitoring our main phone number and it would be easier to know if a text pertains to that person ...

Ability to disable pop up on the incoming call using RingCentral app