RingCentral Web/Desktop App

Need to be able to access our pool-voicemail extension from the RingCentral app. We use a messages-only line for our queue voicemail, which the team access together. We need to be able to access this voicemail line from the RingCentral app.

Cx wants to have the host code for the new version for RingCentral Outlook Plug in. The host code is available at the older version but cx still want that option to be available to the new version.

On RC Classic: When you open a task to edit it, you are able to click and hold a corner button that allows expansion of the field. This feature does not exist in the new app. Why it's useful: When you have a lot more information to add to a task t...

SMS text messaging is a huge part of our business. Having more than 10 for group sms will save time and convenience. the old RC app with 50 recipient is more ideal. hoping we can get the old feature to this new RC app.

We spend all day in a meeting together since we can't go into the office. We have a lot of daily communication we have to do. However, the click to dial feature would save us a ton of time because we place a minimum of 50 calls a day. So it would ...

Sometimes when I step away from my desk, I miss the tone notification that I received a new message. I won't know I missed it unless I open the app. How about a radio button on the icon on my dock to alert me. Like the red radio buttons on my text...

We should be able to minimize the app to reduce the screen real estate used. The Apple minimize button does nothing and manually you can only shrink the window to about 1/3 of the full screen.

Currently the new RC Video is not able to link to Microsoft on premise exchange / Outlook. The only options to link a calendar are Google or MS 365. I must say I understand the move off of the Zoom platform but to ask people to be moved off by Mar...

In the old phone icon app, I could change my notifications so that it send me an alert when someone was calling my ring central line. I would have the choice to decide if I wanted to click on the notification which brought me to the app so I could...

Example: a user leaves a company but they want to retain their conversation history and still have the ability to communicate with other agents in their former company. Looking for a way for admins to convert users from agents to guests. This woul...