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Allow Use of any Number as Caller ID by Any User from Any Site

We would like to the ability to use any number we own in our system as caller ID for any user, regardless of which site they are associated with. When Multi-Site settings are in use, only numbers associated with Company Site can be shared across t...
Tim Lopez almost 3 years ago in RingCentral Web/Desktop App 2 Under review

Privacy Issues

A default company team was created at the creation of the account. The use of this team chat was abandoned as there was limited control of users. However, every new employee that joins the company has access to this old team chat, which contains f...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Ability to disable "Announce Yourself" for merged calls

The previous app version did not have this and the ability to quickly merge calls was easy and convenient and important to my business. The new step adding the prompt asking to announce yourself to a call I've already started and made the call to ...
Tarik Marshall almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Improvements to "from" caller ID option

When making an outbound call from a softphone, a user has an option to select what number they want for their caller ID. We have a pretty large number of extra company numbers that we like to keep on hand, however we don't want all users to be abl...
Alexander Wade almost 3 years ago in RingCentral Web/Desktop App 0 Future consideration

Add the team folder feature back

Add the folder feature back for easy organizing amongst teams
Guest almost 3 years ago in RingCentral Web/Desktop App 14 Under review

Number mask received calls

We have a hotline. It would be beneficial if there was a way to make all calls to the hotline anonymous in the call log for the user and for the system.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Merge SMS / Text and RC Messaging into a single tab

Some folks communicate with me over SMS, especially those who don't work at my agency. Some folks communicate over RC Messaging. On the Windows, Web and Mobile app, I'm constantly losing messages or toggling between the phone tab (to get SMS messa...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Automatically remove details from photo like GPS coordinates

This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.
Joo Kim almost 3 years ago in RingCentral Web/Desktop App 0 Under review

customize fax download location

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review

android app for report & performance

are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review