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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

Connectors for Avaya Cloud Office to use with the Microsoft Power Suite

This would allow for more automatic integration between Microsoft Apps and Avaya. These would be for things like posting in chats/teams or creating Tasks, Events, and Meetings depending on data received from another source (a new email, data from ...
Michael Myrtle over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the capability to input the "To", "Company" & "Phone No" to all fax coversheets.

When sending a fax, although there are the fields of To, Company & Phone No., there appears to be no way to add that informaiton of the Fax Coversheet. Yet it asks for the fax number and which coversheet you want to use, along with being able ...
Debbie Cagle over 1 year ago in RingCentral Web/Desktop App 0 Under review

Editable ring order number in ring order group

To reduce the frustration of dragging and dropping, maybe have it so the hard coded order number could be modified with a checkbox setting or something that allows the user to enter 1, 2, 3, etc. manually to customize the order. If you have more t...
David Basara over 1 year ago in RingCentral Web/Desktop App 0 Under review

Make task replies column resizable/more prominent in task view of Ring Central App

Once a task is created in the app, the UI offers the original task in the left column taking up most of the space and the ongoing conversation (replies) is constrained to a much smaller column. The task replies are where we spend much more time so...
Bob Murdoch over 1 year ago in RingCentral Web/Desktop App 0 Under review

Call queue call notifications, while busy

The suggestion is to add an option, which allow call queue calls to be notified, even if the user is busy. We have the following example, provided by one of our customers: While on a call with their colleagues, the emplyees are missing external ca...
Atos Support over 1 year ago in RingCentral Web/Desktop App 0 Under review

Remove or disconnect the added HID headset from RingCentral app

Need to remove the connected HID headset from the RingCentral app. Need a disconnect or remove button from RingCentral app's headset settings.
Vanessa P over 1 year ago in RingCentral Web/Desktop App 0 Under review

HUD Pop Out Zoom/Enlarge Functionality

Would be great to add a zoom in/out view option to the HUD pop out
Hasan Qummi almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Web Portal Fax Message behavior

As of Monday 5/25/22 we have noticed a change in how the web portal messages page works. We download faxes in batches by customer from the web portal which works best for our volume and workflow. We filter by name (of customer) and status: Unread....
Kirk Amico almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Outbound caller id prompt

It would be helpful to have a option to press *9 before a call to change the outbound caller id to show a different number then your normal desk phone line. This comes in handy when one person is responsible for their own line but also maybe anoth...
John McClure almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to disable single-character formatting

Ring Central Message automatically uses characters such as * and _ as a pseudo-commands to format the characters inbetween them. It also allows the (now standard) use for control characters (ctrl-b, ctrl-u, ctrl-i) for formatting. Further, the for...
Carl Sopchak almost 2 years ago in RingCentral Web/Desktop App 0 Under review