RingCentral Web/Desktop App

The previous app version did not have this and the ability to quickly merge calls was easy and convenient and important to my business. The new step adding the prompt asking to announce yourself to a call I've already started and made the call to ...

When making an outbound call from a softphone, a user has an option to select what number they want for their caller ID. We have a pretty large number of extra company numbers that we like to keep on hand, however we don't want all users to be abl...

Add the folder feature back for easy organizing amongst teams

We have a hotline. It would be beneficial if there was a way to make all calls to the hotline anonymous in the call log for the user and for the system.

Some folks communicate with me over SMS, especially those who don't work at my agency. Some folks communicate over RC Messaging. On the Windows, Web and Mobile app, I'm constantly losing messages or toggling between the phone tab (to get SMS messa...

This is already a feature in most chat apps. Remove all details from photo uploaded to provide security.

By customizing the location received faxes are downloaded, they can easily be saved on a network drive where the entire staff could access them.

are you going to develop RingCentral android app for reporting & performance. if you would it will become big support for us to display on smart TV

Another feature that may be included in this is an option to allow a "Text" message to just come from the main number, so clients don't become confused by all the various phone numbers associated with our office. Please add this feature for texts,...

helps with sorting tasks. without it, very difficult to organize tasks