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The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

GSM call indication

If you get an direct gsm call on your mobile phone you should get a presence indication, like in a mobile call, in the Ringcentral App.
Helmut Walkner almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Increase Call Log Download Bandwidth from service.ringcentral.com

I am requesting an increase in the download speed of call logs from service.ringcentral.com. The download speed has decreased substantially over the years and has a significant impact on productivity and QOS. We routinely download call logs with f...
Max Ramos almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add ability to hide the "with xxx" part of the call status

Privacy. Nobody else really needs to know who the CEO is on the phone with.
Paul Viellieux almost 2 years ago in RingCentral Web/Desktop App 1 Under review

Default / Recalled Meeting Settings

When creating a new meeting in the app, it would be handy to be able to either configure default settings, or to have the settings from the last meeting remembered. At the moment, it defaults to 1 hr duration when I more often than not set mine to...
Drew Rothman almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Screen Share with Audio

We would love to screen share with audio on the windows desktop app. I dislike having to long into ringcentral.com on the browser to use this feature since our whole team uses the windows desktop app
Fatmir Xhilaj almost 2 years ago in RingCentral Web/Desktop App 2 Already exists

Pop-up with extra information for a call queue

This pop-up will provide additional information for a call queue for example, a link to a certain page, or a message to the person answering the phone that lets them know if specific steps have to be taken for that specific call queue.
Leonel Aviles almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Add a Social Recognition App into Ring Central app choices?

Can Ring Central add a Social Recognition app to the integrated app offerings? Some examples of Social Media apps are: https://www.kudos.com, workhuman, motivocity, nectar, etc.
Alyssa Zaccaria almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Ability to add call log contacts to any list including global company list.

There needs to be an ability to save call log contacts to any contact list not just default to users personal list.
Marcus Troup almost 2 years ago in RingCentral Web/Desktop App 0 Under review

The ability to prevent update the task status in case if task is overdue for everyone but creator.

To have the ability, to define only by creator, if the task status is able or not, to be modified by the non-creator in case if task is overdue. In case if the flag=false/disabled the update function is disabled for non-creator users in case if ta...
Oleg Zaiat almost 2 years ago in RingCentral Web/Desktop App 0 Under review

Allow guests the ability to initiate video call

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.
Kate Hamamoto almost 2 years ago in RingCentral Web/Desktop App 1 Needs more information