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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 1722

Disable internal calling capabilities on the RC App to comply with UAE regulations

In the UAE there are strict regulations around the use of VOIP calls. It is possible to restrict external calling but customers have asked for the ability to suppress internal company to company calling too so that they can ensure compliance with ...
Emma Murray about 3 years ago in RingCentral Web/Desktop App 0 Under review

Able to see what RC Application that user are using (Mobile or PC app).

If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.
Bruce Lytle about 3 years ago in RingCentral Web/Desktop App 1 Future consideration

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app

incorporate an auto update on the outlook calendar if meetings are scheduled on a mobile app
Guest about 3 years ago in RingCentral Web/Desktop App 0 Under review

Disable RC app status of DND for non admin.

To make sure only admin or management can change status to take calls, and should not be available to users/non admin to use DND.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Under review

Email to Ringcentral converted to SMS

Ringcentral would provide a dedicated email address tied to the account. When emails are sent to this address, they are converted to sms messages sent to the number associated with the account. This is useful for IOT devices where foreign equipmen...
Guest about 3 years ago in RingCentral Web/Desktop App 1 Under review

Video Mail Messages

With the RC App feature, I thought it would be cool if we could send Video Messages, similar to VoiceMail. This would be great feature to add for the holiday season, or leaving a video message when a person doesn't answer the phone.
Guest about 3 years ago in RingCentral Web/Desktop App 1 Under review

Distinguish direct call vs queue call, and internal # from external #

When call pops-up in Ring Central app, it is often difficult to determine if the call is coming from someone internal to organization or external #, and whether it is a direct dial to your extension or if it is shared call queue
Diane Smith about 3 years ago in RingCentral Web/Desktop App 0 Under review

Multiple Email address field

It would be useful to have 2 email addresses available under the company contact instead of just one. The purpose of the 2nd email is to allow the user to be reached at an alternate email address, if needed,
Guest about 3 years ago in RingCentral Web/Desktop App 0 Under review

Allow saved settings profile.

I notice that between logging off or using more than one style Ringcentral app; that the setting sill revert to a default. Toggle for headset controls turns off after logging back in as an example.
Justin Talbot about 3 years ago in RingCentral Web/Desktop App 0 Under review

Ability to save custom message for Reply with Message feature

Only Predefined messages are appearing and 60 seconds is not an enough time to create a custom one. Hopefully, they will have an option to save or edit Predefined messages for it.
Jessa Remo about 3 years ago in RingCentral Web/Desktop App 0 Under review