RingCentral Web/Desktop App

We would like the ability to delete the video notifications in the direct chats on the RingCentral app for data retention purposes. Currently, there is only the option to 'Like' or 'Bookmark' these notifications.

Voyager 5200 UC - features such as auto answer with pickup from desk aren't available with Ring Central desktop app [they are with Ring Central Phone desktop app]. Would be great to have this as I understand RC Phone is going away. And the RC desk...

We use MS Teams for internal communication and chat. It would be helpful if Teams could show a user as busy if they are on a call on the Avaya app and vice versa

It would be best if the RingCentral application, allows copy and paste of phone numbers from .csv file or excel file on the "To: Field", especially if there are multiple numbers they need to Enter.This will lessen the time and provide ease to user...

The ability to set a password history restriction is not currently in place according to a response I received from RC support. For example, if you set a password expiration and it expires, you can still keep using the same password over and over....

When a user logs into a Polycom LE+Hotdesk phone and has unread voicemail, the message light does not come on. It only comes on if a message is received while they are logged in. Users do not know from the Polycom phone if they have unread message...

It would be beneficial for most of the users in RingCentral.

The problem I ran into is assigning a new user to an unassigned extension: Old SMS history was available to the new user. Problem: C-Level or other VIP users may have communicated sensitive data that would otherwise be restricted to the new employ...

Enable to push to answer calls on the unified app using the Trucker Bluetooth Headset with Microphone

In the MacOS none of my iCloud contacts show up. It's very frustrating because I can't see at a glance who called or left a voicemail or call recording. My contacts appear just fine on my iPhone.