RingCentral Web/Desktop App

We use Newforma for our company contact list. A connection with the Ring Central app would streamline our workflow.

If a text was sent with an error, retract the text. There can be a time limit, i.e., within 1-3 minutes of sending text.

Currently in RingCentral phone app, contacts are searchable only by First Name, Last Name or Phone number. Contacts should be searchable by any populated field. We would appreciate if contacts were searchable by at least Nickname or a custom ID (e...

Via both the mobile app and the desktop app, the calendar should be able to sync to multiple platforms (Apple, Microsoft, Google). I use Microsoft Outlook for work, gmail for personal emails, and have an iPhone - the ring central apps should be ab...

I would like to be able to export or print my contact list as I move from my current company RingCentral account to another RingCentral account for a different non-profit.

I have several users who organize their Outlook Contacts by creating additional folders in Outlook. When contacts are added to these folders, they do not show up in the RingCentral App (desktop version). They do show up in the RingCentral mobile a...

Currently if a user is given permission to select what outbound CLI they want to present on an outbound call they have complete visibility of every CLI that is configured on the platform and can select any CLI. Within our RingCentral instance we h...

Even if the calls routed to the IVR and go directly to the voicemail of a user extension, the voicemail email notification should still show the contact name of the caller if its save on their company contact list

We came from Mitel to Ring. We need the option to park a call on an extension without a virtual number. We had previously with Mitel the ability to park a call on an extension directly so the very next call they picked up would be this call and we...

Everyone would be able to see the schedule at a glance to start the day. And know which employee has open time to be booked.