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RingCentral Web/Desktop App

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add M365 sharepoint libraries as a file sharing option within RCapp - these behave differently than onedrive (which doesn't have a working integration weblink to set btw)

Many organizations use Sharepoint libraries or MS Teams created fileshare that behave differently that OneDrive (which also uses sharepoint but in a different way) -- Sharepoint is for groups of people so linking it to teams/groups in RCapp would ...
Chris Sator about 1 month ago in RingCentral Web/Desktop App 0 New

Schedule meeting using "Meeting Info"

I would like to request an enhancement for our meeting scheduling feature. Currently, when scheduling a meeting using "meeting info," the meeting does not appear on the "Upcoming Meetings" tab, making it challenging for users who do not utilize Mi...
Hiromithu Ishigaki 3 months ago in RingCentral Web/Desktop App 0 New

Ring Central (Classic) red customizable "Busy" Status

Please consider providing a way to set a red " Busy " Status manually without blocking message sounds the way the " Do Not Disturb " Status does in Ring Central (Classic). Preferably a customizable Status where you could put a Red busy color, a...
Guest about 3 years ago in RingCentral Web/Desktop App 2 Under review

Make the 4 digit extension the default for copy and share in a company

:bulb: Can someone please suggest to RC, that when I want to forward (copy and forward) a text, say from a candidate to my teammate who has the job, I should be able to put that in the normal 4 digit extension thread, not have to send it to the 10...
Vanessa Wergin 7 months ago in RingCentral Web/Desktop App 1 Under review

Type code block messages directly, not just via "New code snippet" modal

All the popular apps for IT firms have the possibility to type code blocks (snippets) directly into the input field, with tripple back-tick delimiters and optional code language spec. Example 1, without code spec, should only be formatted as monos...
Damijan Kozic over 1 year ago in RingCentral Web/Desktop App 5 Planned

Ability to turn off the ringer sound of the RingCentral extension in Google Chrome

We have some user complains about the ringer notification sound from RC extension in google chrome. RingCentral support suggested to choose "OFF" as the RC ringtone in RC desktop app or from web interface. Despite that we hear classic phone ring s...
Sayed Kazemi over 1 year ago in RingCentral Web/Desktop App 4 Under review

Change ring volume: Ability to change ringer volume separate from the app volume (so calls don't get louder or quieter with changes)

The application allows you to adjust the volume, however that setting controls the call volume and Ringer volume. This needs to be separated into two distinct settings; Ring Volume and Call Volume. Due to the issue of call waiting not being able t...
Leland DeGolier about 2 years ago in RingCentral Web/Desktop App 3 Planned

Add ability for call queue managers or members to manage queue voicemails in the RingCentral Desktop App

We have found that the best and quickest way to manage all your VMs is with the desktop app. You can quickly see which are hangups and just delete them. You can then use the voice to text feature to quickly scan the message to determine if it need...
7001 DC David Christian over 1 year ago in RingCentral Web/Desktop App 3 Under review

Button for spam caller

I hope they will add a button to press and the number of the spam caller will go to the blocked list. Instead of adding it manually in the admin portal or desktop app
Ronald A about 1 month ago in RingCentral Web/Desktop App 0 New

Add an option to disable the 911 warning

The Desktop App prompts our user multiple times per day to warn them about 911 even though they have addresses configured. Can we get an option to disable the warning or at least snooze it for X number of days? Support is telling me that this is a...
Mickey Showers about 3 years ago in RingCentral Web/Desktop App 8 Under review