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RingCentral Web/Desktop App

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Microsoft Teams is set as priority for Mic Permissions

When Ringcentral and Microsoft Teams are running side by side, Ringcentral desktop App will have errors asking users to allow microphone access. Not sure if this is something that could be fixed on the Ringcentral side.
Guest over 2 years ago in RingCentral Web/Desktop App 0 Under review

Toggle rollover Pop-Up on numbers in RC App

The pop-up you get over your mouse when rolling over a number in the RC Application can be annoying. It prompts you to 'Call, Text, Add Contact' and most people don't utilize that. a Toggle Option would be appreciated.
Aaron Claybourn over 2 years ago in RingCentral Web/Desktop App 0 Under review

Change RingCentral App task completion symbol for multiple assignees or provide more information for viewer

Currently, Glip tasks with multiple users assigned have a progress bar. Most of our users reported they did not know where to go to check off that they completed their part. There needs to be more information given to the user to let them know tha...
Craig Miceli almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Show last name or last inital in groups

Names displayed in direct message groups have no last name or last Initial, making it hard to distinguish between people with the same first name.
Guest almost 3 years ago in RingCentral Web/Desktop App 1 Under review

Ring Central App on Computers Circle with Initials

Hello - in the app on the computer in the message section my circle with my initials was Red and my business partner was green. Then one day the app made us both blue. I called to have it changed back and they said the system generates the colors ...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Parked Call Glip Message vs. Text

The pre-formatted message that comes up when you park a call in the desktop app is great! But it sends a text message. Our users are using Glip. Possible to give an option to copy text to a Glip instead?
David Freitas almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Show Call From number in RingCentral App

The Ring Central Phone would show the Call From number during the call. This was a great feature for when you would leave a voicemail you can provide the correct callback number. especially if you have multiple lines. however the phone app is bein...
Blake Wilson almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Forwarding html emails

Keeping html format of transferred emails.
Mélanie Tremblay almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Enable the RingCentral App to use the *9 mute feature

Ring central App does not allow us to use the *9 feature unless call is transferred from the desktop.
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review

Contact Notes LARGER TEXT block for viewing and editing

I have synced my Outook365 Contacts and works well so far. It does bring my contact notes over to the address book however it only shows one tiny line.. If this could be put in a much larger text box (multi Line) and RESIZABLE this would be extrem...
Guest almost 3 years ago in RingCentral Web/Desktop App 0 Under review