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RingCentral Web/Desktop App

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Recording speaker only in RingCentral Video

With all participants muted except one speaker, we would like to record the 'speaker video/audio only' for the presentation portion of the meeting. In ringcentral meetings, that is accomplished with spotlight video and then record - glip's video m...
Guest almost 3 years ago in RingCentral Video / RingCentral Web/Desktop App 7 Future consideration

Bulk Enable Users after Locked out by fail login attempts

Multiple users got attacked by external scripts on anonymous servers, and they got logged out of their RingCentral services. To bulk enable users's account, we would like to have a function to mass enable accounts instead of going into individual ...
Tuan Le 12 months ago in RingCentral Web/Desktop App 0 Under review

RingCentral App for Linux

be able to install RingCentral App Desktop for Linux users on their computer
Denice Abbey Dizon almost 3 years ago in RingCentral Web/Desktop App 4 Under review

pass the original did on call tranfer

I need ring central to pass the original caller id when transferring currently it passes the caller id from the agent that picked up the call meaning I can't track the calls outside of ring central.
salvador ocana 6 months ago in RingCentral Web/Desktop App 0 New

Make MVP chat logs easier to read

When super admins download logs for MVP chat messages, they should being in a downloadable, easy to read format (a csv instead of txt file) where it clearly states the users extension and name instead of a creator id.
testacctAmanda RingCentral about 1 year ago in RingCentral Web/Desktop App 1 Under review

Extending the display of Upcoming Meetings

It would be much more helpful to see a list of scheduled upcoming video meetings on the video page under upcoming meetings that extends beyond the day or a couple of days. In Zoom, a user is able to see all scheduled meetings. Even though my calen...
Daphne Jaques 2 months ago in RingCentral Web/Desktop App 0 New

Ability to Limit the RingCentral App to connect to our Public IP

we need you that kindly allow the ring central app on our public IP only, so agent can't access its from outside.
RYAN RAMAT 7 months ago in RingCentral Web/Desktop App 2 New

International Calling to Specific Number

Exception to dial out one specific international number without giving agents access to international calling.
Patrick Rei Daluz 6 months ago in RingCentral Web/Desktop App 0 New

Increasing the return time of Call Park from 5 minutes to 10 minutes.

The default timeout value for Call Park, Public Call Park, and Park Locations is five minutes. Need to have the ability to increase or decrease the duration of your Call Park Timeout.
Leigh Baltazar 4 months ago in RingCentral Web/Desktop App 1 New

Mute other sounds when taking calls on RingCentral Desktop app

It seems you used to have this feature in the phone only app: https://support.ringcentral.com/article/RingCentral-Phone-Desktop-Reduce-Mute-Other-Sounds-Windows-During-Call.html This needs to be added to the new 3 in 1 app as well. It's a pain to ...
Guest over 2 years ago in RingCentral Web/Desktop App 2 Under review