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Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 305

Same user members on multiple queues

Customer would like to have the same user members on multiple call queues groups without having the issue for not receiving any calls using the app or desktop phone.
Mark Anthony Tablezo III 3 months ago in RingCentral Web/Desktop App 0 New

New Layout Should Also Include Timestamps of Call Logs

Timestamps are important to be checked on call logs, with it only showing on the old layout means it will be obsolete soon. Please consider having the timestamp remain on the new layout for call logs.
Jorge Mico 5 months ago in RingCentral Web/Desktop App 1 New

Remove or restrict option to choose "invisible" status

Remove or restrict option to choose "invisible" status
Rinny Dela Cruz 8 months ago in RingCentral Web/Desktop App 0 New

Sync contacts from desktop app to desk phone

Contacts that I added on the Ring Central application is not appearing on the desk phone (VVX 450) It will be helpful I will not need to add it directly to the desk phone one by one and just add the contacts on the app and will sync it to the desk...
Iam Kristoff Coloma 8 months ago in RingCentral Web/Desktop App 0 New

Contact Search - Include Details

In the old Ring Central Phone app when you searched in the contacts app the search included all fields, including company name. The new app does not do this. Might be worth while to expand the search range to include all details.
Gordon MacDonald 3 months ago in RingCentral Web/Desktop App 0 New

Need a RC App Installed Version Report

I am preparing my organization of 200 users to migrate off the RC Meetings Zoom platform. We need everyone on the version 23.x of RC to ensure they have a good experience with RCV. I have other tools which tell me I have many different versions of...
Dennis Norton 5 months ago in RingCentral Web/Desktop App 0 New

RingCentral App Update Roll Out Options

To have the options to apply these configurations: 1) prevent the application from prompting unprivileged users to initiate and update that they cannot apply. 2) trigger the application of an update in a non-interactive manner from a privileged ac...
Ralph Reyes 3 months ago in RingCentral Web/Desktop App 0 New

Turn off voicemail feature when making changes on the acccount.

We are looking to turn of the feature where when we make a change to a user’s account (ie change users password, role, etc) the user does not receive a VM stating there has been a change made to their account
Andrea Higgins 3 months ago in RingCentral Web/Desktop App 0 New

Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.

Add option for the Multi-Site Number to appear on a Dial Pad Caller ID List for all users.
John Paul Ramirez 5 months ago in RingCentral Web/Desktop App 0 New

Approval for an additional email address for authentication purposes

May we suggest that another email address be added to the account for authentication purposes. Sometimes we need to reset the router so RingCentral sends our very busy doctor the code before individuals in the office can regain use. We switched th...
Quantum Eye Group 6 months ago in RingCentral Web/Desktop App 0 New