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RingCentral Web/Desktop App

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Don't need a DID to have a phone or make an external call

Other provider solutions do not require a DID to be assigned to an extension in order to use a desk phone or make external calls. There must be some way to provide this functionality in RingCentral in the future.
Daniel Cayea 5 months ago in RingCentral Web/Desktop App 0 Under review

Download SMS via RC App.

There should be an option to download the SMS in bulk or per conversation.
Lynce Andres 5 months ago in RingCentral Web/Desktop App 1 Under review

Need to answer and hold other calls without disconnecting current caller.

I have a call-in talk show. Every time I'm "on a call" and other callers ring in, when I click (ANSWER AND HOLD) it puts the "active" caller on hold rather than the new callers. This is a big problem on my side. Please help!
William Hall 5 months ago in RingCentral Web/Desktop App 4 Under review

Auto Response for Disable SMS

Hi Team Please include a auto response for SMS disable that the SMS is not working for faield for clients SMS
company . 5 months ago in RingCentral Web/Desktop App 0 Under review

Collaborate a file in message

Want to collaborate directly in message and see who is reviewing, and editing a file. Right now you share the file, then you will have to download that file then you have you make the changes then add the new file back into message
Todd Stanley 5 months ago in RingCentral Web/Desktop App 0 Under review

Add shared line to 3rd party phones

Allow to add 3rd party phones on shared line.
Marvin AME Zion Church 5 months ago in RingCentral Web/Desktop App 0 Under review

Copy/Paste Messages does not work well

Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.
Earl Jordan 5 months ago in RingCentral Web/Desktop App 0 Under review

Allow SMS Outbound Caller ID Change

Feature that allows admins to change SMS caller ID for users.
Luis Lopez 5 months ago in RingCentral Web/Desktop App 0 Under review

Ability to have tab / screens with different colors to help differentiate

Having the ability to - for example - set colors for the different individual tab/screens on the destop app would provide a distinct visual alert to prevent accidentally sending messages to the wrong person/thread. (ie: accidently sending an exter...
Peter DelRe 5 months ago in RingCentral Web/Desktop App 0 Under review

Desktop App Text Messaging Export

I would like the user to have the ability to export their Text messages with the meta data without being an admin.
Larry Davis 5 months ago in RingCentral Web/Desktop App 0 Under review