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RingCentral Web/Desktop App

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Add Logitech Headset support (BETA) to the RC App

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.
Dan Thorne about 3 years ago in Hardware / RingCentral Web/Desktop App 1 Future consideration

Advanced searching for contacts

When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.
James Esch over 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Recording speaker only in RingCentral Video

With all participants muted except one speaker, we would like to record the 'speaker video/audio only' for the presentation portion of the meeting. In ringcentral meetings, that is accomplished with spotlight video and then record - glip's video m...
Guest almost 3 years ago in RingCentral Video / RingCentral Web/Desktop App 7 Future consideration

Remove completed tasks from queue, not delete.

When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow an...
Joe C over 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Outlook Contact Sync with Subfolders

Currently, when syncing the RingCentral App with Office365 Contacts, the only contacts that are pulled are from the primary contacts folder, not the subfolders that a user may have created. It would be useful to either Provide for the ability to c...
Brandon Patton about 2 years ago in RingCentral Web/Desktop App 5 Future consideration

Option to disable the beep before a page

Give us the option to disable the beep when paging.
Guest over 3 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 8 Future consideration

Remove the announcement to announce yourself when doing a conference call

With the newest RingCentral update, we are having all 3 parties on a simple conference call, hear a notice to announce yourself to join a call. This is not a meeting that we've scheduled, it's a simple connection of 3 people. We should have the op...
Jay Puppe about 3 years ago in RingCentral Web/Desktop App 2 Future consideration

keyboard shortcut to dial in RingCentral App, like we have in the RC Phone App

In the RC Phone app, my team uses the short cut option-D to dial a highlighted number. Now with the RingCentral App, there is no option to dial with a shortcut, pressing option-D in RingCentral App just opens the dial pad. Highlighting a number a ...
Eliot Houman about 2 years ago in RingCentral Web/Desktop App 7 Future consideration

Forward voice mail message option

All users of RingCentral App for desktop would benefit. Include the ability to forward a voice mail message to another user on the system. Current options only allow download but no forward. The option exists in the call log on the web to forward ...
Tracey Lulek about 3 years ago in RingCentral Web/Desktop App 1 Future consideration

Add auto answer in the Ring Central unified app

This is to help our support team to manage calls and meetings in the unified app. Rather than using a seperate app for auto answer calls
Guest over 3 years ago in RingCentral Web/Desktop App 2 Future consideration