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RingCentral Web/Desktop App

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Remove completed tasks from queue, not delete.

When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow an...
Joe C over 1 year ago in RingCentral Web/Desktop App 4 Future consideration

Advanced searching for contacts

When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.
James Esch over 1 year ago in RingCentral Web/Desktop App 1 Future consideration

Enable SMS for UK numbers

Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
Guest about 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Recording speaker only in RingCentral Video

With all participants muted except one speaker, we would like to record the 'speaker video/audio only' for the presentation portion of the meeting. In ringcentral meetings, that is accomplished with spotlight video and then record - glip's video m...
Guest almost 2 years ago in RingCentral Video / RingCentral Web/Desktop App 7 Future consideration

RC app search by department

In the RingCentral desktop app, would be a good option to be able to search by information found in the user profile, such as Department and Location. Often times in larger organizations, someone may be trying to reach someone in a particular depa...
Chris Redmond Ext 1147 almost 2 years ago in RingCentral Web/Desktop App 5 Future consideration

Remove the announcement to announce yourself when doing a conference call

With the newest RingCentral update, we are having all 3 parties on a simple conference call, hear a notice to announce yourself to join a call. This is not a meeting that we've scheduled, it's a simple connection of 3 people. We should have the op...
Jay Puppe almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Option to disable the beep before a page

Give us the option to disable the beep when paging.
Guest about 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 7 Future consideration

Remove the option to change outbound Caller id on App

Please allow admin to restrict users in changing their outbound caller using App. We can create a custom role to restrict outbound caller id but is only applicable on admin portal and they are still able to change it using the app.
Guest about 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Forward voice mail message option

All users of RingCentral App for desktop would benefit. Include the ability to forward a voice mail message to another user on the system. Current options only allow download but no forward. The option exists in the call log on the web to forward ...
Tracey Lulek about 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Able to see what RC Application that user are using (Mobile or PC app).

If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.
Bruce Lytle almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration