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RingCentral Web/Desktop App

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Read notification for RingCentral messages

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Guest almost 2 years ago in RingCentral Web/Desktop App 18 Planned

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady 5 months ago in RingCentral Web/Desktop App 1 Under review

Looking to arrange HUD by Dept/group

It would also be nice if we could arrange our HUD by Dept so we can quickly identify our teams.
Jake Fletcher IT 5 months ago in RingCentral Web/Desktop App 0 Under review

Notifications: Task assigned/reassigned to me

Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- s...
Guest about 1 year ago in RingCentral Web/Desktop App 0 Future consideration

SMS forwarding (SMS recipient)

Just like message recipient for routing voicemail to a specific extension, I encounter a customer who would like to route the SMS (text) from a specific number to an extension
Guest over 1 year ago in RingCentral Web/Desktop App 4 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ 9 months ago in RingCentral Web/Desktop App 1 Under review

In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...
Алихан САПАРОВ 9 months ago in RingCentral Web/Desktop App 1 Under review

The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ 9 months ago in RingCentral Web/Desktop App 2 Under review

Delete bulk messages/Conversation in Unified App

There needs to be a way for admins to delete bulk messages.
Guest almost 2 years ago in RingCentral Web/Desktop App 18 Future consideration

Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to v...
Chris Rosa 11 months ago in RingCentral Web/Desktop App 6 Under review