Skip to Main Content

Coming March 1, 2024: A new and improved ideas portal!

The RingCentral Ideas portal will be offline from February 25 until February 29 while we complete our transition. To learn more about this change, read our announcement in the RingCentral Community.

Coming March 1st: A new & improved Ideas Portal! The Ideas Portal will be under construction and offline February 25th - February 29th. Click here to learn more about this change.

RingCentral Web/Desktop App

Showing 20

Disable internal calls for some users

I want to be able to disable internal calling for some users. We do not allow our agent to make internal calls through ringcentral but do allow messaging under certain teams.
Luke Schulta about 2 years ago in RingCentral Web/Desktop App 3 Needs more information

Allow guests the ability to initiate video call

There are a few guest users on my team and previously they were able to start video calls but something has changed and they are no longer able to start the call. Please change it back so anyone can initiate a call with anyone on the team.
Kate Hamamoto almost 2 years ago in RingCentral Web/Desktop App 1 Needs more information

@Mentions to show new in the same as chats

I have my chats showing new at the bottom, but the @Mention page always shows new at top. This is inconsistent and causes confusion.
Joo Kim almost 2 years ago in RingCentral Web/Desktop App 2 Needs more information

Group Video calling without sharing a link

It would greatly improve productivity to have a group video call feature like Slack does. We found that extremely helpful but would like to stay on one platform opposed to two.
A Mother's Prayer about 2 years ago in RingCentral Web/Desktop App 2 Needs more information

Event Calendar Repeat options

I would like more options for repeating events on the calendar. We have a bi-weekly meeting, but I have to manually create the event since the repeating options are only "every day, every weekday, every week, every month, every year."
Will Spragg about 2 years ago in RingCentral Web/Desktop App 2 Needs more information

Main text differentiate

I noticed that my main line texts are coming to me, but I don't know that until I text them back.
Kaylee Jeter about 2 years ago in RingCentral Web/Desktop App 0 Needs more information

Increase Member Limit on Default Team

When signing up for RingCentral, a default team was created for our business. New users are automatically added as they create their RingCentral user accounts. However the default team maxs out at 15 members and will not allow you to add more. Qui...
Rachel Williams about 2 years ago in RingCentral Web/Desktop App 2 Needs more information

Create a way for us to call pts back directly from email instead of having to go back and forth between missed call log and ring app.

please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.
Alex Cochrane about 2 years ago in RingCentral Web/Desktop App 1 Needs more information

Hello, I have an application in my dental software that requires a simultaneous ring function to display patient information on our workstations. I was hoping to add a feature that when calls are directed into the que it will also ring to that external number as well. Is this possible?

we want that all members on the group will ring simoultaneous at the same time an external number
Guest about 2 years ago in RingCentral Web/Desktop App 1 Needs more information

Not available Keystroke command

In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial
John Bullock over 2 years ago in RingCentral Web/Desktop App 1 Needs more information