RingCentral Web/Desktop App

In a queue, it detects that member as busy when engaged on a call. This doesn't enable them to receive call, unlike in call forwarding that has the ability to receive calls in all platform

User would like to have the option to do Call forwarding from User to User using the RC Unified app. Call forwarding works in RC Phone - but users are migrating all their member in using RC App (Unified).

You guys need to make the app more accessible via keyboard shortcuts. Things are way too buried and should be easier to get to without clicking.

Make the display of names appear in multiple columns for easier access. More like the Deskphone app.

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of f...

Signing onto the Support.ringcentral.com site to get anything done is a true hassle. You go to the site, click the link to log in, then when you click on the My Cases link, you are told "It looks like you're not logged in" and you have to log in a...

Its super hard to schedule something with a customer on the phone and we have to literally press on everyday + however more things are on that day, the old ring central showed the whole calendar by month and day and each block it showed what was s...

we have messaging disabled (because we use MS Teams) and cannot update profile pictures. The request is to have the ability to update the profile picture number without using messaging to do so.

I have a surface pro x, with and ARM processor and I am unable to run the desktop app on my device.

One (1) task is shared by multiple assignees (RC Users), several departments are contributing to fully accomplish 1 task. In the old classic app, RC Users can share/move tasks to other RC Users' windows/glip. In the new app, we are unable to share...