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RingCentral Web/Desktop App

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GLIP is not entirely compatible with the interpreter service

Case #15974204
Neal Prasad 6 days ago in RingCentral Web/Desktop App 0 Under review

SMS outbound caller ID name needs to reflect the company name.

This needs to be a feature that can be edited.
Blaise Furiato 6 days ago in RingCentral Web/Desktop App 0 New

[EXTENSION] Select Different Peripheral for Ringtones & In-Communication (Alike Webapp)

Would be great to have the possibility to select a different peripheral for ringtones & in-communication, juste like the webapp. When u get a double phone call, it rings way too loud in the ears. We don't understand the person, and it does hur...
Corentin LAUNAY 6 days ago in RingCentral Web/Desktop App 0 Under review

add other RC users to an ongoing video call

I would like the option to add other ringcentral users to an ongoing video call by searching their name, and "ringing" them, rather than having to share a link or invite.
Ian Doyle 7 days ago in RingCentral Web/Desktop App 0 Under review

HUD menu in Google Chrome Extension

We need both the Click-to-Dial functionality we get with the browser extension, but also need the HUD-Extensions in order to quickly transfer a call to an extension pinned in the HUD area of the desktop application. This is a quick 2-click way to ...
Bob MacAdam 7 days ago in RingCentral Web/Desktop App 0 Under review

It would be a lot easier to be able to send PDF through RingCentral texting.

To make RingCentral more effective it would be a nice feature to be able to send a PDF file over RingCentral texting.
Delma Ramirez 10 days ago in RingCentral Web/Desktop App 0 New

Need to ensure RingCentral remote control during screen sharing is only enabled for IT - currently seems like an all users/none option is available.

Need to ensure RingCentral remote control during screen sharing is only enabled for IT - currently seems like an all users/none option is available. Understand that access will need to be temporarily granted for target user/machine that's sharing;...
Daniel Garavito 10 days ago in RingCentral Web/Desktop App 0 New

Folders for the "Text" or SMS messaging tab on the Ring Central Desktop App

Hello! I text/sms people on a daily basis for my job. Sorting through the long list or searching in the search tab can be quite tedious. The feature is already in the "Message" tab. In the Message tab you're able to create a new folder ( see Ring1...
Erika Wall 10 days ago in RingCentral Web/Desktop App 0 New

Allow Dialpad to open in standalone window that can be moved outside of the app.

Allowing the dialpad window to move outside the app would allow a user to make calls easily without having to utilize as many computer resources and screen real estate. The app will already open a standalone window when a call is received, so it j...
Carter Fliss 11 days ago in RingCentral Web/Desktop App 0 New

Set Permissions for creating team channels

Right now, anyone on our team can create a team channel. This had proven to be very ineffective, a distraction and just super cluttered for all users. I would love to see only admins be able to create team channels. Thank you!!!
Karen Meszaros 12 days ago in RingCentral Web/Desktop App 0 New