RingCentral Web/Desktop App

Often times it’s just quick chat that can closed when done. Having to clicking the 3 dots next to the name then navigate to Close is also cumbersome.

I want to be able to disable internal calling for some users. We do not allow our agent to make internal calls through ringcentral but do allow messaging under certain teams.

I noticed that my main line texts are coming to me, but I don't know that until I text them back.

When signing up for RingCentral, a default team was created for our business. New users are automatically added as they create their RingCentral user accounts. However the default team maxs out at 15 members and will not allow you to add more. Qui...

please allow access to dial the number directly from the missed call email. It is not efficient the way it is currently set up. You have to write down all the missed call numbers, and then go back to Ring app dial pad to call each one.

we want that all members on the group will ring simoultaneous at the same time an external number

In my unit, we are constantly at our desks and then away taking orders, then talking with builders. Adding a keyboard command to put the app in the Not Available mode would be very beneficial

Whether for Tasks or Teams, RingCentral Classic was the backbone of our company communication, but the new app is terrible. In RC Classic, far fewer clicks were required to get from one place to another (there are now two left columns in the new R...

Please develop a "simple mode" for the new app with GUI very similar to the Ring Central Phone App (which is highly usable and robust). things like dialer, messages, favorites, hud need to be accessible with a single click. hotkey: please allow fo...

we have backup number who can answer phone calls if all members are busy in the queue, and that backup number uses the platform where call stays on hold and no ability to press 1, it connect directly without pressing 1. its problem at this moment....