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RingCentral Web/Desktop App

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Advanced searching for contacts

When I am sorting call history or starting a new call, it should filter results from company, and first and last name. Currently it only filters results form first and last name of contact.
James Esch about 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Add Logitech Headset support (BETA) to the RC App

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.
Dan Thorne almost 3 years ago in Hardware / RingCentral Web/Desktop App 1 Future consideration

Remove completed tasks from queue, not delete.

When a task is marked "Complete", remove it from the tasks, not delete it. RC Classic would remove a completed task, now they all sit there with a line through it offering only the option to "delete". We use these tasks for day to day work flow an...
Joe C over 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Enable SMS for UK numbers

Hi, It would be best if we can allow SMS to be enabled for UK numbers. This will help users to utilize their UK numbers in communicating to clients thru text messaging.
Guest almost 3 years ago in RingCentral Web/Desktop App 8 Future consideration

Recording speaker only in RingCentral Video

With all participants muted except one speaker, we would like to record the 'speaker video/audio only' for the presentation portion of the meeting. In ringcentral meetings, that is accomplished with spotlight video and then record - glip's video m...
Guest over 2 years ago in RingCentral Video / RingCentral Web/Desktop App 7 Future consideration

RC app search by department

In the RingCentral desktop app, would be a good option to be able to search by information found in the user profile, such as Department and Location. Often times in larger organizations, someone may be trying to reach someone in a particular depa...
Chris Redmond Ext 1147 almost 3 years ago in RingCentral Web/Desktop App 8 Future consideration

Outlook Contact Sync with Subfolders

Currently, when syncing the RingCentral App with Office365 Contacts, the only contacts that are pulled are from the primary contacts folder, not the subfolders that a user may have created. It would be useful to either Provide for the ability to c...
Brandon Patton over 1 year ago in RingCentral Web/Desktop App 4 Future consideration

keyboard shortcut to dial in RingCentral App, like we have in the RC Phone App

In the RC Phone app, my team uses the short cut option-D to dial a highlighted number. Now with the RingCentral App, there is no option to dial with a shortcut, pressing option-D in RingCentral App just opens the dial pad. Highlighting a number a ...
Eliot Houman over 1 year ago in RingCentral Web/Desktop App 7 Future consideration

Make company extensions available for the Custom Rules caller ID settings.

At the moment I have my phone set to show the main company line when I call out, and my internal extension when I call someone in the company. Everyone in the company is set up this way. The problem is that I would like to make custom rules for th...
Brita Rust over 1 year ago in RingCentral Web/Desktop App 0 Future consideration

Remove the announcement to announce yourself when doing a conference call

With the newest RingCentral update, we are having all 3 parties on a simple conference call, hear a notice to announce yourself to join a call. This is not a meeting that we've scheduled, it's a simple connection of 3 people. We should have the op...
Jay Puppe over 2 years ago in RingCentral Web/Desktop App 2 Future consideration