RingCentral Web/Desktop App

I would like to send text messages to people that don't use RingCentral to alert them for instance when an appointment is planned and the date is near.

It would be fantastic if the new RingCentral App for Desktop would incorporate the same Plantronics/Poly headset integration that exists in the Phone app. Right now, when using a Plantronics headset, the modern Desktop app does not know how to han...

There are numbers that you just like to block and not report as spam. This is an existing feature prior to the new layout of the new version of the app. Separating block from spam/report as there are numbers that you just wish not to be bothered o...

Please add feature of SMS group chatting. Currently its possible only to send SMS to a group of people, but when someone from this chat is respond - we receive it as a direct message.

Currently, RingCentral only allows paging from a supported physical phone or a RingCentral Mobile app. Many users I have worked with have expressed frustration with this since many companies working with RingCentral are migrating from users using ...

I do not like the new layout because I cannot separately access text messages or see notification badges separately for text messages.

Example: User A was working for us, but then left for another opportunity. User B joined the company. Instead of creating a new User we changed the name of User A to User B. So all the messaging History is still there. Wanting to remove all histor...

I created a custom fax template and applied the 'notes' section to be pulled in. However when I add text to the notes section when sending a fax, it looses the formatting (i.e. Enter to a new line). I called and spoke with support who confirmed it...

With the recent updates, the meetings now use the glip app and there is no longer any way to participate in glip chat while on a meeting. This is a horrible impediment to productivity.

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...