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RingCentral Web/Desktop App

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Call Queue voicemails available in RC APP and GUI interface

Ability to view/listen/delete voicemails left in a call Call Queue from both RC app and web interface.
Benny Martinez 3 months ago in RingCentral Web/Desktop App 1 Under review

List audio devices in order of priority

At home I have a different headset than at work. Every time I switch between working from home and the office I have to go into my RC settings and change them. Instead of choosing a specific audio device, it would be better to have a list of micro...
Greg Widener Ext 1171 20 days ago in RingCentral Web/Desktop App 0 New

block incoming caller ID

I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
Rafi Rimer 3 months ago in RingCentral Web/Desktop App 2 Under review

Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
over 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 20 Planned

Show user status in contacts list

Ability to see user status in all web/desktop views would be a timesaver.
IT-Ken Hagan about 1 month ago in RingCentral Web/Desktop App 1 New

sound reminder that a call is on hold

wanted to have a sound reminder that a call is on hold a customer said that when they place the call on hold they are doing other things and it is much better if there is a sound reminder that a call is on hold.
Glady Lyn Ubaldo 29 days ago in RingCentral Web/Desktop App 0 New

Turnoff messaging tab for MVP

Turn off messaging feature per Role. Allow customer to be able to select the Role to not have access to messaging with Desktop or mobile app. This will allow customer to restrict outside contractors for security reasons.
Tony DaSilva about 2 months ago in RingCentral Web/Desktop App 0 Under review

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen over 1 year ago in RingCentral Web/Desktop App 2 Planned

Auto DND while computer locked

I work in a help desk capacity and I think an extremely useful feature might be a toggle for Auto DND mode while computer is locked. I primarily answer calls on my computer and would like to be able to step away from my desk and return without hav...
David Basara 4 months ago in RingCentral Web/Desktop App 3 Under review

Send Group Voicemails to a RingCentral Team

It would be great to have voicemails from a call queue be able to be sent directly to a RingCentral team channel in addition to email. This would allow for immediate collaborative communication among the team to listen to the voicemail/read the vo...
Jason Brady about 1 year ago in RingCentral Web/Desktop App 2 Planned