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RingCentral Web/Desktop App

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Ability to forward texts to multiple extensions/numbers

With COVID and curbside checkins, it would be great if when customers arrive, they could send a text to our main number letting us know they are here and we could have that forward to multiple ringcentral extensions/numbers and receive the text on...
GM Jason Winchester over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Able to see what RC Application that user are using (Mobile or PC app).

If RC is going to retire or sunset a application the customer need to be able to tell if any of the user are using the retire application.
Bruce Lytle about 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Add auto answer in the Ring Central unified app

This is to help our support team to manage calls and meetings in the unified app. Rather than using a seperate app for auto answer calls
Guest over 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Add Defender firewall rules to the MSI version of RC App

Add firewall rules to the MSI version of RC App Our Cornell users have been getting firewall popups that they consider frightening (see attached). This user reported this occurred after they had FIOS newly installed in their home last weekend. We ...
Dean Eckstrom over 2 years ago in RingCentral Web/Desktop App 1 Future consideration

Data Retention Policy Verbiage Update

When an Administrator inputs a certain date for the Data Retention Policy, previous messages stay intact. We would like to see the previous messages prior to the time of entry to no longer be visible. If you click the 'Learn More' link on the UI, ...
Cindy Hubert over 2 years ago in RingCentral Web/Desktop App 0 Future consideration

Page Count on CUSTOM Coverpages

Page Count for Custom Coverpages
Guest over 2 years ago in RingCentral Web/Desktop App 3 Future consideration

bring call queue management into the app

Bring call queue management into the app. It's frustrating to move back and forth between the app and the web page, especially on a mobile device. calling from the web page does not work, nor does listening to the voicemail.
Paul Viellieux over 1 year ago in RingCentral Web/Desktop App 3 Future consideration

Enable file location selection when downloading in the Glip section of the RC App

When using the new RingCentral app (not Classic) the user doesn't have a choice of where files received in Glip messaging will download to. They automatically download to the default download folder for the PC. However, when using the RingCentral ...
Guest over 2 years ago in RingCentral Web/Desktop App 2 Future consideration

Integrate local Mac Contacts within the app (like RingCentral Phone does)

This applies to the RingCentral app on Mac (not sure it if would apply to Windows as well). In the old RingCentral Phone app, it would integrate with the Mac's local Contacts app (Settings > Contacts > View Mac Contacts). Doing this would al...
Brad Ummer over 1 year ago in RingCentral Web/Desktop App 5 Future consideration

Automatically print fax from RC Unified App.

I would like to be able to print automatically from the RingCentral Unified App. This is possible in the RC Phone Desktop App, but not in the RC Unified App.
Joshua Lambert almost 2 years ago in RingCentral Web/Desktop App 1 Future consideration