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RingCentral Web/Desktop App

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Dashboard for New Web App

In the old Glip app there was a dashboard. Can we please have that back. It showed my tasks, our calendar etc.
Nic Natale over 2 years ago in RingCentral Web/Desktop App 3 Already exists

All Day Calendar Events - Show on Last Day

All day calendar events that cross multiple days should end at 23:59 on the last day. Currently they end at 00:00 and do not show on that day in the calendar view. This will bring the new unified application in alignment with the classic version, ...
Kevin Seymour over 2 years ago in RingCentral Web/Desktop App 1 Already exists

Add "share screen" option to chat/teams in new RC app

This may be the largest user complaint. "how do I share my screen with someone?" Simply put a share screen option in the chat or teams next to the video and call button. People do NOT understand the video call will do the same thing. Make the shar...
Guest almost 3 years ago in RingCentral Web/Desktop App 4 Already exists

Issue w/ formatting of 'notes' in a Custom Fax Template

I created a custom fax template and applied the 'notes' section to be pulled in. However when I add text to the notes section when sending a fax, it looses the formatting (i.e. Enter to a new line). I called and spoke with support who confirmed it...
Randi Rosenblatt 11 months ago in RingCentral Web/Desktop App 0 Already exists

unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...
Hector Velez about 1 year ago in RingCentral Web/Desktop App 2 Already exists

Disable Video, Meetings, & Messaging

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
Nate Smith over 1 year ago in RingCentral Web/Desktop App 1 Already exists

User choice of default tab

Allow user to select default/focus tab of content. Great that recent settings allow customization of tabs and order, however odd that the one placed at the top is not also the one that gets focus when opening (unfortunately always defaults to Text...
Guest almost 2 years ago in RingCentral Web/Desktop App 2 Already exists

Allow Team Administration and Export Data to be separate permissions in the Super Admin App role

Should be able to delegate different Super Admins to manage specific functionality of Team Administration and/OR Export Data. They should not be grouped together.
Tammie Phillips about 2 years ago in RingCentral Web/Desktop App 4 Already exists

Different physical phone ring tone or user whisper at pick up for queue calls vs direct dials.

All of my users are in a mixed phone environment, they receive queue calls at anytime and direct dials. Users have no real way of quickly separating the two before they answer a physical phone.
Guest about 2 years ago in RingCentral Web/Desktop App 1 Already exists

Turn on/off badge notifications for each group

We have a whole-company chat where people post irrelevant, IT issues every day. I do not need to be notified when someone posts there, but if I turn off the badge notifications for that, it also gets turned off for all other individuals and groups...
Guest about 2 years ago in RingCentral Web/Desktop App 1 Already exists