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RingCentral Web/Desktop App

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Forward fax to multiple recipient

I know we can forward fax to multiple users via email but what we would like to happen is to forward it to their RC inbox instead of the email. Scenario : Agent will login to his RC phone app, and from their he should be able to receive faxes from...
Guest over 2 years ago in RingCentral Web/Desktop App 1 Already exists

unread message alert

sometimes I don't hear the message alert sound, for newly arrived messages, just because I am not at my desk all the time, I have to open the rincentral app, and look at the message section to realize there are unread messages sent by users, it ha...
Hector Velez 5 months ago in RingCentral Web/Desktop App 2 Already exists

Receiving of SMS texts in a group chats

Please add feature of SMS group chatting. Currently its possible only to send SMS to a group of people, but when someone from this chat is respond - we receive it as a direct message.
Serhii (Sysadmin) S114 5 months ago in RingCentral Web/Desktop App 1 Already exists

Disable Video, Meetings, & Messaging

We would like the ability to disable this to prevent our team from using it. We use Microsoft Teams for this solution.
Nate Smith 12 months ago in RingCentral Web/Desktop App 1 Already exists

User choice of default tab

Allow user to select default/focus tab of content. Great that recent settings allow customization of tabs and order, however odd that the one placed at the top is not also the one that gets focus when opening (unfortunately always defaults to Text...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Already exists

Allow Team Administration and Export Data to be separate permissions in the Super Admin App role

Should be able to delegate different Super Admins to manage specific functionality of Team Administration and/OR Export Data. They should not be grouped together.
Tammie Phillips over 1 year ago in RingCentral Web/Desktop App 4 Already exists

Different physical phone ring tone or user whisper at pick up for queue calls vs direct dials.

All of my users are in a mixed phone environment, they receive queue calls at anytime and direct dials. Users have no real way of quickly separating the two before they answer a physical phone.
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Turn on/off badge notifications for each group

We have a whole-company chat where people post irrelevant, IT issues every day. I do not need to be notified when someone posts there, but if I turn off the badge notifications for that, it also gets turned off for all other individuals and groups...
Guest over 1 year ago in RingCentral Web/Desktop App 1 Already exists

Add different skin tones for Emoji's

Similar to Apple's introduction
Bill Malone over 1 year ago in RingCentral Web/Desktop App 5 Already exists

Show Glip Notifications in System Tray

It would be great to allow for Glip notifications to show up in the system tray so folkx can more easily see that someone is looking for them without having the full app open and maximized. We work in a health clinic that's somewhat loud, so it's ...
Lauren Sullivan over 1 year ago in RingCentral Web/Desktop App 1 Already exists