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RingCentral Web/Desktop App

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Allow the RingCentral App desktop and mobile app to function with Ring Groups

Please allow the RingCentral App to function with Ring Groups, as in, allow the user to be added to a ring group as opposed to a device. Ring Groups offer greater functionality than call queues, especially for a multi-phone store/branch type scena...
James Marshall SA almost 2 years ago in RingCentral Mobile App / RingCentral Web/Desktop App 10 Implemented

Turn off notifications during nonwork hours for mobile app

Scheduling work hours is great so that work calls don't come through the mobile app after hours, the problem is that other notifications such as voicemail do make it through. Adding a customizable option to turn off notifications after hours when ...
Brett Markwardt (he, him) almost 3 years ago in RingCentral Web/Desktop App 8 Implemented

Allow Box and other file storage upload options for new RC app

When adding files to chat or Teams we only have options for Local Computer. In the administration settings -> Manage file sharing please add Box and other cloud file storage options for us to enable. This is for the new RC app, not the classic ...
Guest about 3 years ago in RingCentral Web/Desktop App 3 Implemented

HUD columns

Make the display of names appear in multiple columns for easier access. More like the Deskphone app.
Brian Harvison over 2 years ago in RingCentral Web/Desktop App 5 Implemented


Before the end of September 2022, the enter key of the NUMPAD used to work when dialing on the RING Central Desktop app. For example, you dial the number on the dial pad and then press enter on the numpad. This is greatly effecient for many of us ...
David Dao about 1 year ago in RingCentral Phone / RingCentral Web/Desktop App 4 Implemented

Sharing a voicemail

There is no easy way to get a voicemail to a coworker without downloading and sending. Because our email is cloud based we have no access to audio from our email.
Brent Noel almost 3 years ago in RingCentral Web/Desktop App 2 Implemented

Dark Mode

Dark mode would enable more user friendly interface
Guest over 3 years ago in RingCentral Web/Desktop App 6 Implemented

Restore collapsable message pane

The message pane containing favorites, folders, and conversations used to be able to collapse. This was incredibly helpful - especially in work from home setups - as it saved room on our screens. Currently, the message panel has a fixed minimum wi...
Josh Fort 6 months ago in RingCentral Web/Desktop App 3 Implemented

Past meetings to be shown on the meetings tab

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
Guest about 2 years ago in RingCentral Video / RingCentral Web/Desktop App 3 Implemented

Permit notifications when app is focused (new RC mutes when app in focus)

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of f...
Louise Baker over 2 years ago in RingCentral Web/Desktop App 1 Implemented