RingCentral Web/Desktop App

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application

We can't delete tasks or remove them from already deleted groups.

Since fax history is only available for 30 days, the transmission notification email should have an option to include the fax as an attachment.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...

☐ I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.

Be able to set up text templates for recurring texts used by team members

It's a fun thing for a team to do, it's a feature in Slack that we all miss.

I would like to have an auto reply text message sent out for a call that is missed to the customer who placed the call.

On macOS, the Ring Central application installs a helper tool that requires privilege elevation to complete the install. Enterprises like ours do not provide administrative privileges to end users, so they can not elevate privileges. The end resul...