Skip to Main Content

RingCentral Web/Desktop App

Showing 1107

Please add an optional setting to automatically forward all calls when on a call or video.

When on a call, there is currently no way to automatically silence or forward incoming calls. This is disruptive to the current call, especially because the ringing of the incoming call is louder than the person on the current call. The user can c...
Brita Rust over 1 year ago in RingCentral Web/Desktop App 0 Under review

Add the team folder feature back

Add the folder feature back for easy organizing amongst teams
Guest over 1 year ago in RingCentral Web/Desktop App 14 Under review

Select multiple voicemails for deletion and other functions such as download and forward in the new Desktop App.

Multiple selection is available in the mobile app and I believe was available in the classic desktop app, but was not included in the new desktop app
Guest about 1 year ago in RingCentral Web/Desktop App 11 Under review

User group access call log of the same user group

☐ I have sales department that for training purposes would like to access call log for their own department. I don't want them to be in manager/admin group because they should not see call log of management or CEO.
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Future consideration

Desk Phone and Desktop application Sync

It would be useful to sync the desktop application with the physical desk phone so that when clearing voicemails both are updated. OR when a call is answered on the desk phone it doesn't appear as missed in the desktop application
Patty DePouw 3 months ago in RingCentral Web/Desktop App 2 Under review

Call queue groups should also be visible on the HUD

Call queue groups should also be visable on the hud, not just on contacts ON Service Web it is stated that ' call queues (groups) can be made visible in the directory," It should also visable on UO desktop app under - Phone - HUD
Michael De Leon 7 months ago in RingCentral Web/Desktop App 2 Future consideration

Colorblind Setting

Allow users to enable a colorblind feature that makes presence indicators change to shapes (X, checkmark, -) for "Do not disturb", "Available", and "In a a call". A significant portion of the population cannot distinguish between the green and red...
Greg Vermilion almost 2 years ago in RingCentral Web/Desktop App 3 Under review

Add Logitech Headset support (BETA) to the RC App

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.
Dan Thorne over 1 year ago in Hardware / RingCentral Web/Desktop App 1 Future consideration

Remove Profile Picture

Please include the ability to remove (not change) profile picture and change to initial system default.
Guest about 1 year ago in RingCentral Web/Desktop App 5 Under review

Reinstate Copy / Duplicate team

In New RC, it appears there is not a way to duplicate / copy a team. This feature is widely and heavily used within our org. We have a template team with members and tasks for each project, and this team is duplicated every time a new project land...
Louise Baker over 1 year ago in RingCentral Web/Desktop App 5 Future consideration