RingCentral Web/Desktop App

Need to have the ability to see a Site phone number in the company directory. There is already an option to have it added to Directory Assistance, but from what Support has told me Company Directory Phone numbers are only available at the User level.

Centralized inbox for SMS for all extensions so that all users have a centralized sms messaging inbox

A button to stop the recording is currently available on the delisted RingCentral Phone app. This feature should also be available on the unified new RingCentral app as this is beneficial for callers that request to mask or stop the recording duri...

It is more easier and efficient if the RingCentral desktop app. allows editing the notes section on the uploaded custom cover sheet for fax inside the application itself, instead of editing it outside the app. Then, reupload it again on the app.

On the help page for the both the mobile and desktop app, if you scroll down there's a "Suggest Feature" link that leads to https://ringcentral-app.ideas.aha.io/ Where are we supposed to post feature requests? There or here?

Hi there. It would be very handy if RingCentral were available in the macOS share sheet (dev info here). RC is in the iOS and ipadOS share sheets, but forgotten for macOS it seems.

We would like to do "3way text" from two of our team to a client and when a client replies both team member receive the reply and visa versa. Is this possible in any way?

New CSRs need this. I am a new hire, and on multiple occasions I have been automatically selected to call somebody back about something I'm not yet even trained to handle. For incoming calls, I am usually excluded from queues that go toward more e...

Customer would like to have an option to switch his calls between RingCentral and other third-part apps like Microsoft teams, etc.

ability to set and block messages that contain specific words or phrases