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RingCentral Web/Desktop App

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RingCentral Google extension : change ringtone

Every user could benefit from it
Antoine MERIEAU 18 days ago in RingCentral Web/Desktop App 0 New

Persistent Notification Dot for Missed Calls

You know that little red dot you see on your phone icon that tells you there's a missed call? Well, it would be so much better if it went away as soon as you checked your phone. Right now, you have to toggle between all your calls and just the mis...
Gaege Rivera - 1603 19 days ago in RingCentral Web/Desktop App 0 New

Allow on hold music from an audio channel on the computer

I use the product to take calls for my blogcast. I want the people on hold to hear the live show. I want to pass the audio through one of my available audio channels on my PC.
Egberto Willies 24 days ago in RingCentral Web/Desktop App 0 New

Ability to block a guest with out blocking their entire domain

I need the ability to block a guest with out blocking their entire domain. As is, blocking the guest auto blocks the domain and kicks any other guest from that domain out as well. Unblocking the domain brings all of those guests right back in. Ple...
Gaege Rivera - 1603 24 days ago in RingCentral Web/Desktop App 0 New

Busy Message

If a user is busy and if he gets a second call then a caller should hear a message saying the person is busy on another call caller should hear this - Unfortunately, line is busy at the moment.
Shiraz Ali 24 days ago in RingCentral Web/Desktop App 0 New

Add hyperlinks to RingCentral Technical Support case follow-up emails that link to case

Tech support case status emails do not contain any hyperlinks to the case itself or the support home page - I must open a browser and manually login from there - It would be helpful to have a direct link to either the case itself or at least the R...
Greg Drake 24 days ago in RingCentral Web/Desktop App 0 New

Fax Portal for Staff with out Phones

I have staff that do no have log ins/phone because they do not make phone calls for the business. However, they do help with faxing. It would be great to have a central website log in to fax only (much like nextiva) so I do not need to share my ph...
Shelly Rozek 25 days ago in RingCentral Web/Desktop App 0 New

Add a button in RingCentral to launch an external URL

We would like to : add a custom button in the Dialer be able to select the option "on click of button" to launch an external url using that button
Haja Camara 25 days ago in RingCentral Web/Desktop App 0 New

Route Outbound Call Directly to Recipient's Voicemail

Route Outbound Call Directly to Recipient's Voicemail
Mark Simons 25 days ago in RingCentral Web/Desktop App 0 New

Stop with the tutorial popups

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
Billy Hartzel 25 days ago in RingCentral Web/Desktop App 0 New