RingCentral Web/Desktop App

Every user could benefit from it

You know that little red dot you see on your phone icon that tells you there's a missed call? Well, it would be so much better if it went away as soon as you checked your phone. Right now, you have to toggle between all your calls and just the mis...

I use the product to take calls for my blogcast. I want the people on hold to hear the live show. I want to pass the audio through one of my available audio channels on my PC.

I need the ability to block a guest with out blocking their entire domain. As is, blocking the guest auto blocks the domain and kicks any other guest from that domain out as well. Unblocking the domain brings all of those guests right back in. Ple...

If a user is busy and if he gets a second call then a caller should hear a message saying the person is busy on another call caller should hear this - Unfortunately, line is busy at the moment.

Tech support case status emails do not contain any hyperlinks to the case itself or the support home page - I must open a browser and manually login from there - It would be helpful to have a direct link to either the case itself or at least the R...

I have staff that do no have log ins/phone because they do not make phone calls for the business. However, they do help with faxing. It would be great to have a central website log in to fax only (much like nextiva) so I do not need to share my ph...

We would like to : add a custom button in the Dialer be able to select the option "on click of button" to launch an external url using that button

Route Outbound Call Directly to Recipient's Voicemail

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.