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RingCentral Web/Desktop App

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Group texting for U.S. Territory Numbers

We live in St John, U.S. Virgin Islands, which is a U.S. Terriroty. We are able to send individual text messages to USVI phone numbers but when we try to send group texts, it says we are unable to send group texts to an international number. Reque...
Antares Crew 4 months ago in RingCentral Web/Desktop App 0 Under review

Conference call option on the app if the Deskphone and RIngCentral app is linked

Conference call option on the app if the Deskphone and RIngCentral app is linked
Jonas San Luis 4 months ago in RingCentral Web/Desktop App 0 Under review

Enable RC App to access multiple Contacts folders from Exchange

We keep contacts in separate folders by category and need access to the all.
steve holmes 4 months ago in RingCentral Web/Desktop App 0 Under review

User Extensions under the same number view and share all SMS and related threads

To be able to have all users to have access to view and respond to sms from the same number on the account (RingCentral App)
Contractors Test 4 months ago in RingCentral Web/Desktop App 0 Under review

Single click to Send Text please

The unified Inbox is a good idea. Now, however, to send a text, there's an extra click for something we do dozens of times a day: + to send new message up comes menu: Send new text/Send new fax I will never send a Fax It's a step backwards to have...
Peter Wagner 4 months ago in RingCentral Web/Desktop App 1 Under review

Retrieve SMS in Bulk

Messages that are sitting in the inbox can be retrieved in bulk.
Jellien Velasquez 4 months ago in RingCentral Web/Desktop App 0 Under review

Group Texts with Tmobile

We can create a group SMS and it will show as sent as a group text . However, when a Tmobile number replies to the sent SMS to the group, we receive the response in an individual conversation. We cannot currenly send goups texts to Tmobile users. ...
Antares Crew 4 months ago in RingCentral Web/Desktop App 0 Under review

Option to check by other extensions the voicemail left to the dialed number

Option to check by other extensions the voicemail left to the dialed number
Richard Patungan 4 months ago in RingCentral Web/Desktop App 0 Under review

Add Dinosaur Emojis to RingCentral Chat

This is useful because sometimes you need to reference a dinosaur in a chat. This would benefit me specifically as I recently needed to reference a dinosaur and couldn't. It should work by clicking the emoji button and scrolling down to animals an...
Josh Keller 4 months ago in RingCentral Web/Desktop App 4 Under review

DND Timer for Lunch

Would be nice to have a way to set DND at a user level in the Ring Central app. For insance going to lunch, set DND for 1 hr, this way it automaically accepts Q calls after the hour break and you dont "forget" to turn it back off.
Joe Aprile 4 months ago in RingCentral Web/Desktop App 1 Under review