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RingCentral Web/Desktop App

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Customise contact information show on desktop/mobile app

On the desktop app when there is a call incoming, the only contact information we can see is initials. We have no idea who is calling as there are thousands of contacts in my contact list. Please can this be made customisable so that we can see th...
Tom Howarth 20 days ago in RingCentral Web/Desktop App 0 Under review

Delete multiple messages or calls at one time

It would be nice to be able to select multiple messages and / or calls in order to delete at one time instead of 1 by 1 , the same was we can with emails and photos.
Jenn Godino 21 days ago in RingCentral Web/Desktop App 0 Under review

We need to be able to set up and save/use different texting groups

SMS group to text our staff SMS groups to text different lists of our customers
Sylvan Hermosa Beach 25 days ago in RingCentral Web/Desktop App 0 Under review

Alphabetically sort Teams within Folders in Message feature in the MVP app

Adding an option to folders within the messaging feature to alphabetically sort your teams instead of having the manually sort them.
Alex Cooley 25 days ago in RingCentral Web/Desktop App 0 Under review

Enable MMS / RCS International - RCS / Domestic

Please enable International MMS - or even better can you please support RCS both domestically & internationally - as that is a useful feature to send high quality images. RCS would be much better and is the latest standard as far as I'm aware ...
Dan Hughes 26 days ago in RingCentral Web/Desktop App 0 Under review

Mic Mode on Mac

Apple has Mic Mode in their control center that has different options for your mic that allows you to control the input. Whenever I use my airpod pros through my Mac, the background noise is amplified and makes it extremely hard for the person on ...
Hunter Taylor 27 days ago in RingCentral Web/Desktop App 0 Under review

There needs to be a "Clear All" option for missed calls.

In the RC UC app, there is an option to "Delete All Call History". That option should also exist for just Voicemails, amd Missed Calls. Users should not have to delete individual Missed Calls or Voicemails. FYI, Users had this functionality in the...
Anthony Cherry 27 days ago in RingCentral Web/Desktop App 0 Under review

Able to Receive Multiple Calls if A Member of a Call Queue

We would like to be able to see calls come in through a call queue even if the user is on an existing call.
Jared Lindenberg 28 days ago in RingCentral Web/Desktop App 0 Under review

Add a disclaimer/link or remove non-functional settings from apps that show them as available.

This is regarding the RingCentral MVP app and the cell phone apps and their functionality for forwarding calls. As confirmed by two of your support reps and a support supervisor, the call forwarding from another forwarded call ( Ring in Order ) do...
Steve Wilson 28 days ago in RingCentral Web/Desktop App 0 Under review

Shortcut Keys don't work unless RC app is at attention.

When my Windows Ring Central phone app rings the "Alt A" shortcut will not work Unless I click on the ringcentral window first or it was already the main window at my attention when the call came in. Also, With the Jabra Link 380 I have the same i...
Daniel Flesch 29 days ago in RingCentral Web/Desktop App 1 Under review