RingCentral Web/Desktop App

Want to collaborate directly in message and see who is reviewing, and editing a file. Right now you share the file, then you will have to download that file then you have you make the changes then add the new file back into message

Allow to add 3rd party phones on shared line.

Lots of blank lines, can only copy/paste Messages 1 screen at a time vs. selecting multiple consecutive lines for a longer conversation with someone, etc.

Feature that allows admins to change SMS caller ID for users.

Having the ability to - for example - set colors for the different individual tab/screens on the destop app would provide a distinct visual alert to prevent accidentally sending messages to the wrong person/thread. (ie: accidently sending an exter...

I would like the user to have the ability to export their Text messages with the meta data without being an admin.

In Ring Central Phone - when we updated our status it showed up in the HUD. In Ring Central 22.4, it does not, and is very hard for users to actually find.

Hi folks! Often I look back in my emails to find a particular received fax, and its a huge pain to open each attachment. Would be very helpful to have the first page show in the body of the fax. Doesn't need to be full size either. I had this opti...

It would be better if Ring Central had a Call Handling option to only ring Desktop, instead of Desktop and Mobile app

I get so many fax messages, and I can't always check them right away. Usually I'll save the fax message as a PDF if the relevant file folder (for client files -- I'm a lawyer). But I don't always have time. It would be great if there were a checkb...