Skip to Main Content

RingCentral Web/Desktop App

Showing 1330

Allow disabling outbound video call ringtone

When video calling someone else there is a very loud BOOOP sound, indicating it's "ringing". This noise is so much louder than every other sound on my PC and startling every time it happens. I do not see anything in the options to be able to disab...
Greg Widener Ext 1171 29 days ago in RingCentral Web/Desktop App 0 New

block incoming caller ID

I would like to block incoming caller id name and number for a single extn. in our legal dept for anonymous calls.
Rafi Rimer 4 months ago in RingCentral Web/Desktop App 2 Under review

Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
over 2 years ago in RingCentral Phone / RingCentral Web/Desktop App 20 Planned

Add Ability to Sort by Unanswered Calls

Please add the ability to sort the phone voicemail list so that unheard messages are at the top. The small dot is very easy to miss when scrolling.
Brett Weiss 18 days ago in RingCentral Web/Desktop App 0 New

Add volume control for RC video calls

When placing audio calls, there is an easy to access volume control. The only way to adjust volume in a video call is to go into the 'test audio and video' settings to get to it. Please provide a much faster means of controlling the volume inside ...
Greg Widener Ext 1171 29 days ago in RingCentral Web/Desktop App 0 New

List audio devices in order of priority

At home I have a different headset than at work. Every time I switch between working from home and the office I have to go into my RC settings and change them. Instead of choosing a specific audio device, it would be better to have a list of micro...
Greg Widener Ext 1171 29 days ago in RingCentral Web/Desktop App 0 New

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen over 1 year ago in RingCentral Web/Desktop App 2 Planned

Text Notification to use a different ringer source rather than the default voice

We have customer's requesting to separate the ringer source for Text notifications giving them the capability to continue using the headset and when stepping away from desk will still hear the PC speaker ringing using a customize ringtone. This ap...
Vince Vales Jr 9 days ago in RingCentral Web/Desktop App 0 New

No text labels or alt text for keyboard accessibility

Lots of buttons and controls both on the RingCentral application on windows and on the website have no text labels or alt text and they can not be used with the keyboard. http://w3.org/WAI and http://www.webaim.org have great web page accessibili...
Maribel Lopez 19 days ago in RingCentral Web/Desktop App 0 New

Show user status in contacts list

Ability to see user status in all web/desktop views would be a timesaver.
IT-Ken Hagan about 2 months ago in RingCentral Web/Desktop App 1 New