Skip to Main Content

RingCentral Web/Desktop App

Showing 1555

Mac app status bar indicator when on call

When on a call in Mac app, it would be useful to have an icon in the status bar at the top showing in call. So if other party hangs up, I would want to know that the call has ended. This is useful when multi-tasking and the RingCentral app is not ...
Jacob Gur 5 days ago in RingCentral Web/Desktop App 0 New

Add option to set a time limit to automatically rejoin call queue after # minutes.

We have users that remove themselves from the call queue when they go on break, but then forget to put themselves back in. Even if we could select the time limit that they can take themselves out of queue, so that they would automatically go back ...
Jim Gordon 5 days ago in RingCentral Web/Desktop App 0 New

Sync contacts into Outlook via a sub-folder in RingCentral desktop app

Sync contacts into Outlook via a sub-folder in RingCentral desktop app
Rinny Dela Cruz 5 days ago in RingCentral Web/Desktop App 0 New

Shared Voicemails: Increase number of voicemail boxes per co-recipient

It would be very useful for business owners to be able to add themselves to all voicemail boxes as co-recipients, that way they can easily access all voicemails. Currently the limit of voicemail boxes per co-recipient is 5. It would be helpful to ...
Team 8 The Great 5 days ago in RingCentral Web/Desktop App 0 New

New Layout Should Also Include Timestamps of Call Logs

Timestamps are important to be checked on call logs, with it only showing on the old layout means it will be obsolete soon. Please consider having the timestamp remain on the new layout for call logs.
Jorge Mico 9 days ago in RingCentral Web/Desktop App 1 New

Add ability to Forward Voicemail from Desktop App and Plugins.

Forwarding voicemails from the desktop app and various pluggins would be very helpful. Right now, if an admin gets a voicemail and needs to forward it, they have to log into the website to do it. The apps are great and really leave no reason to ev...
about 3 years ago in RingCentral Phone / RingCentral Web/Desktop App 21 Planned

Could the "accept queue call" status be visible on all pages of the RC app or permanent visible

We have noticed that many of ours users do change the option of the call queue status to do not accept and move it back to accept. But it happens also that they change to Do Not Accept and forget about that status and sometimes till days after not...
Michaël Moens 7 months ago in RingCentral Web/Desktop App 2 Under review

Allow all extensions to send SMS from main Company extension

We are applying for TCR SMS for our company. I was just told that ONLY 1 extension can send out SMS from the main company number. This is not very useful since we need multiple users to be able to send out SMS from the main company number!
Kenneth Storch 25 days ago in RingCentral Web/Desktop App 1 New

Variation of Notification Color on RC App Icon

The red dot for unread messages and unvisited missed call logs is plain; It should have variety wherein it should show green for messages, red for missed calls, and other types.
Jorge Mico 6 days ago in RingCentral Web/Desktop App 0 New

Clicking Ignore Call or Declining the call does not stop ringing other assigned devices

Customers that are using a combined setup, RC App, RC Mobile or a deskphone can ignore the call on RC App but the call will continue to ring on the other devices. If on any of these devices the ignore call is selected it should stop the ringing on...
Lothar Kirchen almost 2 years ago in RingCentral Web/Desktop App 2 Future consideration