RingCentral Web/Desktop App

We are applying for TCR SMS for our company. I was just told that ONLY 1 extension can send out SMS from the main company number. This is not very useful since we need multiple users to be able to send out SMS from the main company number!

Customer would like to have an option to switch his calls between RingCentral and other third-part apps like Microsoft teams, etc.

A Ring Central notification that is designed to pop up prominently on the screen, immediately taking priority over the other chats and glips. It also functions to simultaneously send a notification to all the phone apps. This feature is particular...

This is to prevent group toxicity within working hours & promote productivity on the floor.

Queue names are not displayed in the missed call history for internal numbers on the RC app. They are displayed for external numbers in the RC app, and for both internal and external numbers in the service portal and desk phone history. It would b...

RingCentral Extension in the Brave browser (based on Chromium/Chrome). Turn off the notifications generated by the extension, but every time I try to block them, it automatically selects Allow. Need to disable the notification via the browser and ...

When sending a fax from the contacts using the RingCentral app, and the contacts have multiple numbers saved such as business, mobile, or fax. When choosing a contact to whom to send the fax the system should identify automatically which is the fa...

Recently a posted note in RingCentral disappeared. I'm not sure what happened to the note but it got me to thinking that there should be a trash for recently deleted notes to avoid losing important note/projects.

On the help page for the both the mobile and desktop app, if you scroll down there's a "Suggest Feature" link that leads to https://ringcentral-app.ideas.aha.io/ Where are we supposed to post feature requests? There or here?

Would it be easy to have a time option for the RingCentral application, How can I add a column with this data