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RingCentral Web/Desktop App

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Task functionality

RC - formerly Glip - has a task functionality in the version 20.3.20 users were able to see their messages specific to that task in a right-hand side window in the RC app. users in 20.4.xx no longer can. the messages are just in the main window wi...
Guest about 3 years ago in RingCentral Web/Desktop App 6 Implemented

Support for Arm Based Processors

I have a surface pro x, with and ARM processor and I am unable to run the desktop app on my device.
Guest over 2 years ago in RingCentral Web/Desktop App 1 Implemented

Call queue member, to have the ability to receive call even when on an active phone call

In a queue, it detects that member as busy when engaged on a call. This doesn't enable them to receive call, unlike in call forwarding that has the ability to receive calls in all platform
Wilhelmina Regal over 2 years ago in RingCentral Web/Desktop App 5 Implemented

HUD columns

Make the display of names appear in multiple columns for easier access. More like the Deskphone app.
Brian Harvison over 2 years ago in RingCentral Web/Desktop App 5 Implemented

Turn off notifications during nonwork hours for mobile app

Scheduling work hours is great so that work calls don't come through the mobile app after hours, the problem is that other notifications such as voicemail do make it through. Adding a customizable option to turn off notifications after hours when ...
Brett Markwardt (he, him) almost 3 years ago in RingCentral Web/Desktop App 8 Implemented

Past meetings to be shown on the meetings tab

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.
Guest about 2 years ago in RingCentral Video / RingCentral Web/Desktop App 3 Implemented

Ability to Delete Calls and Messages in Bulk (rather than one by one)

I get numerous faxes, robocalls and the like, and would lkie to be able to simply select several and delete all at once. At present, you need to open each call, fax, message, and delete individually. Very inconvenenient and time-consuming, especia...
Jon Koons 3 months ago in RingCentral Web/Desktop App 1 Implemented

Muted Conversation Improvement

The "mute conversation" feature could be improved, as they do not truly mute. I wish a muted conversation did not populate the notification bubble on desktop or mobile apps. In app, the conversation could just be bold instead of populating the unr...
Nicole Campbell over 1 year ago in RingCentral Web/Desktop App 0 Implemented

dial pad fixed on the screen

Help the dial pad to not to pull up manually everytime to make a call
John Lachica almost 2 years ago in RingCentral Web/Desktop App 1 Implemented

Allow Box and other file storage upload options for new RC app

When adding files to chat or Teams we only have options for Local Computer. In the administration settings -> Manage file sharing please add Box and other cloud file storage options for us to enable. This is for the new RC app, not the classic ...
Guest about 3 years ago in RingCentral Web/Desktop App 3 Implemented