RingCentral Web/Desktop App

Desktop App Update in December lost option to manual rearrangement user contacts in HUD. Please bring it back.

Make the display of names appear in multiple columns for easier access. More like the Deskphone app.

The "mute conversation" feature could be improved, as they do not truly mute. I wish a muted conversation did not populate the notification bubble on desktop or mobile apps. In app, the conversation could just be bold instead of populating the unr...

It would be very useful to have the past meetings in the meetings tab to be able to locate any meetings that are required.

Scheduling work hours is great so that work calls don't come through the mobile app after hours, the problem is that other notifications such as voicemail do make it through. Adding a customizable option to turn off notifications after hours when ...

Help the dial pad to not to pull up manually everytime to make a call

When adding files to chat or Teams we only have options for Local Computer. In the administration settings -> Manage file sharing please add Box and other cloud file storage options for us to enable. This is for the new RC app, not the classic ...

In Mac OSX, natively, a user can use Option + Left arrow or Option + Right arrow to move the cursor back one word or forward one word. That's a consistent behavior in every application on the Mac. RingCentral App introduced additional keyboard sho...

There is no easy way to get a voicemail to a coworker without downloading and sending. Because our email is cloud based we have no access to audio from our email.

Old RC would provide sound notifications even if your app was focused. You could be ative in a team, and still receive sound notifications for other teams. Now, you do not get any sound notifications if the app is focused - it NEEDS to be out of f...