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RingCentral Web/Desktop App

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When using RingCentral Video, make phone DND

When we are in a current RingCentral Video meeting, which is controlled through the RingCentral desktop application, automatically adjust presence to Do Not Disturb. Currently, we must manually change to DND before entering a meeting and then turn...
Chris Redmond Ext 1147 almost 2 years ago in RingCentral Video / RingCentral Web/Desktop App 5 Under review

In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...
Алихан САПАРОВ about 1 year ago in RingCentral Web/Desktop App 1 Under review

The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ about 1 year ago in RingCentral Web/Desktop App 2 Under review

RingCentral Meetings app: Add support for Linux Mint

Linux Mint is not currently supported per Customer support. Linux Mint is based on Ubuntu, and is a very popular distribution. Please add support for Linux Mint Cinnamon.
James Ayton 8 days ago in RingCentral Web/Desktop App 1 Under review

download call recording with the name or number of the caller

Download call recording with the name or number of the caller.Call recording should at least included the name or the number or date and time of the calls, in order for the customer to identify the call recording easily. For now customer is downlo...
Hiromithu Ishigaki about 1 month ago in RingCentral Web/Desktop App 1 Under review

Pride flag emoji

Pride flag emoji / self explanatory
Elaine J. Urrutia (she | her) 6 months ago in RingCentral Web/Desktop App 2 Under review

busy on busy

In Europe it is quite normal that during a call a busy signal is sent to the next caller. Every customer we have brought onto the platform so far complains that the function is not available. Two other customers with 1000 subscribers each with a p...
Manfred Horsch 4 months ago in RingCentral Phone / RingCentral Web/Desktop App 0 Under review

Show availability/status in Company contact list.

Just had a use case, where an employee was trying to find someone in a dept to call, but there isn't an easy way to see who's working. Right now you'd have to start a conversation with each person, or click each person in the company contacts to v...
Chris Rosa over 1 year ago in RingCentral Web/Desktop App 8 Under review

The ability to Mark texts unread when using the desktop application

One is able to mark texts unread in order to flag them for future reference when using the RingCentral app, however, when using the desktop application, this is not possible. sometimes if there is a response from the patient/client and the applica...
Dr. Silva 23 days ago in RingCentral Web/Desktop App 0 Under review

Ring Central App HUD Display Grid of Extensions

The RingCentral Phone App HUD Displayed the User Extensions in a large grid pattern which was very easy to glance and see who is on an active call or not, etc.. The RingCentral App only has a list to scroll through for user extensions and doesn't ...
Jeff Perlaky 2 months ago in RingCentral Web/Desktop App 0 Under review