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RingCentral Web/Desktop App

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allow SMS to be seen by all users

allowing all users to see and interact with SMS messages - I own an insurance agency, so when customers text the office, it would make it much easier if both myself and my employee(s) would be able to see those messages.
Kyle Bauer 21 days ago in RingCentral Web/Desktop App 0 Under review

We can't delete tasks or remove them from already deleted groups.

We can't delete tasks or remove them from already deleted groups.
Алихан САПАРОВ about 1 year ago in RingCentral Web/Desktop App 1 Under review

Call queue groups should also be visible on the HUD

Call queue groups should also be visable on the hud, not just on contacts ON Service Web it is stated that ' call queues (groups) can be made visible in the directory," It should also visable on UO desktop app under - Phone - HUD
Michael De Leon 11 months ago in RingCentral Web/Desktop App 2 Future consideration

When using RingCentral Video, make phone DND

When we are in a current RingCentral Video meeting, which is controlled through the RingCentral desktop application, automatically adjust presence to Do Not Disturb. Currently, we must manually change to DND before entering a meeting and then turn...
Chris Redmond Ext 1147 almost 2 years ago in RingCentral Video / RingCentral Web/Desktop App 5 Under review

In the task window, you cannot move the side border, which is very inconvenient and prevents you from using your application.

Good afternoon, I really love your application, it will save me in difficult moments and makes me happy every day. And I would like to learn and help you improve it. I have encountered such a problem. In the task window, you cannot move the side b...
Алихан САПАРОВ about 1 year ago in RingCentral Web/Desktop App 1 Under review

The text is cut off when editing the task

On RC Classic: When you open a task to edit it, you can press and hold the corner button that allows you to expand the field. This feature is missing in the new app. Why it's useful: When you have a lot more information to add to a task than just ...
Алихан САПАРОВ about 1 year ago in RingCentral Web/Desktop App 2 Under review

Custom Cover Page Needs Variable for Total Pages

Attached is current custom variables available. In RED would like additional variable for total page count. I see total page count being used on none custom cover page. Please implement for custom as well?
Luis Lopez 8 days ago in RingCentral Web/Desktop App 0 Under review

Pride flag emoji

Pride flag emoji / self explanatory
Elaine J. Urrutia (she | her) 6 months ago in RingCentral Web/Desktop App 2 Under review

Notifications: Task assigned/reassigned to me

Allow notifications (email/desktop/mobile) when a new task is created and assigned to me, or when a task is reassigned to me. And add notification number/bubble on the task menu icon.Currently, I have to have notifications for all team messages- s...
Guest over 1 year ago in RingCentral Web/Desktop App 2 Future consideration

download call recording with the name or number of the caller

Download call recording with the name or number of the caller.Call recording should at least included the name or the number or date and time of the calls, in order for the customer to identify the call recording easily. For now customer is downlo...
Hiromithu Ishigaki about 1 month ago in RingCentral Web/Desktop App 1 Under review