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RingCentral Web/Desktop App

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Add the team folder feature back

Add the folder feature back for easy organizing amongst teams
Guest over 2 years ago in RingCentral Web/Desktop App 14 Under review

SMS/Text Templates

Be able to set up text templates for recurring texts used by team members
Bob Coons over 2 years ago in RingCentral Web/Desktop App 18 Planned

Call Queue voicemails available in RC APP and GUI interface

Ability to view/listen/delete voicemails left in a call Call Queue from both RC app and web interface.
Benny Martinez 6 months ago in RingCentral Web/Desktop App 2 Under review

Add Logitech Headset support (BETA) to the RC App

The app has Headset support for Jabra and Plantronics Hub. Please extend this support to Logitech, so we can take advantage of the call control buttons on those devices too.
Dan Thorne over 2 years ago in Hardware / RingCentral Web/Desktop App 1 Future consideration

Colorblind Setting

Allow users to enable a colorblind feature that makes presence indicators change to shapes (X, checkmark, -) for "Do not disturb", "Available", and "In a a call". A significant portion of the population cannot distinguish between the green and red...
Greg Vermilion over 2 years ago in RingCentral Web/Desktop App 3 Under review

Add Custom Emojis to Statuses

Custom Emojis can already be added and used in Messaging. Why not have them available in the user status as well?
Daniel Stewart over 2 years ago in RingCentral Web/Desktop App 15 Future consideration

Send voice messages over chat

As a user I'd like to record a quick voice message and send that as an attachment in the chat pane. Like you can do in Whatsapp. Just press a button to record voice, speak your message, then click a button to stop recording. Then send. At the othe...
Guest about 2 years ago in RingCentral Web/Desktop App 3 Under review

Looking to see Custom Status in HUD without having to click the profile picture

Users are unable to see the Custom Status in HUD, they can only see in the Message area/if they are sending Messages to each other; this was a feature in the old RC Phone app and we'd like to see it again in this one. Users can click on the profil...
Jake Fletcher IT about 1 year ago in RingCentral Web/Desktop App 0 Under review

Feature to disable Beeping for Call Waiting in queues

We have call queues set up and when a call is waiting in a queue to speak with an employee, if that employee is logged into the queue but happens to be on a call, both parties on that call hear beeps. Our employees do not use physical phones. They...
Guest over 2 years ago in RingCentral Web/Desktop App 3 Under review

Include SMS on export data

Include SMS on export data
Guest almost 2 years ago in RingCentral Web/Desktop App 4 Under review