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RingCentral Web/Desktop App

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Start RC app minimized option on system startup

There's an option to enable/disable the RC app to be started when Windows starts, but it would help to have the option for RC to start minimized when it starts together with Windows
Eugene Grigortsevich over 1 year ago in RingCentral Web/Desktop App 2 Under review

Ability to turn off call quality survey for agents.

Some agents are annoyed by the call quality survey after each call. Having the ability for them to disabled it would be nice.
Guest almost 2 years ago in RingCentral Web/Desktop App 5 Under review

Add AWAY Option for chat

We (my entire work team) would like the option to set our chat status to "Away" as well as to add text along with it. Right now, the only options are Available, Not Available and Invisible.
Cerissa Kimball 7 months ago in RingCentral Web/Desktop App 1 Under review

Call Park Notification Control in the RingCentral Desktop App

We need the ability to control the notification sound you get in the RingCentral app when a call gets parked. Currently, we have no control over it as it is tied to the "Direct messages" notification setting. If you change the Direct message notif...
Kyle Burgess 12 months ago in RingCentral Web/Desktop App 1 Under review

Pride flag emoji

Pride flag emoji / self explanatory
Elaine J. Urrutia (she | her) 9 months ago in RingCentral Web/Desktop App 2 Under review

Change the name of the group text message

Would like to change/update the name of the group text message so we can easily send a text thread to the group without typing/adding their phone numbers again.
Guest over 2 years ago in RingCentral Web/Desktop App 2 Under review

Per-user outbound caller ID list customization and search feature.

We have 281 company numbers and it would be nice if we could customize the outbound caller ID list list on a per-user basis so that users would only see the numbers they need to call out of. Currently, they have to wade through every single compan...
Michael Shupe about 2 years ago in RingCentral Web/Desktop App 3 Under review

Task filter - Sort by "Color"

The task filter in new ringcentral app is currently not complete. There's currently no way to sort by color nor sort by section/category.
Niky Roihan about 1 year ago in RingCentral Web/Desktop App 3 Under review

Include SMS on export data

Include SMS on export data
Guest over 1 year ago in RingCentral Web/Desktop App 3 Under review

Tracking offline and online time in RC Status

We used to use Skype for business and it let us know when users were away from there app. We would like to track this in RC but I it does not seem to exist. Please add this feature
Guest over 1 year ago in RingCentral Web/Desktop App 1 Under review