RingCentral Web/Desktop App

The Desktop App prompts our user multiple times per day to warn them about 911 even though they have addresses configured. Can we get an option to disable the warning or at least snooze it for X number of days? Support is telling me that this is a...

be able to install RingCentral App Desktop for Linux users on their computer

We need the ability to control the notification sound you get in the RingCentral app when a call gets parked. Currently, we have no control over it as it is tied to the "Direct messages" notification setting. If you change the Direct message notif...

Some agents are annoyed by the call quality survey after each call. Having the ability for them to disabled it would be nice.

Would like to change/update the name of the group text message so we can easily send a text thread to the group without typing/adding their phone numbers again.

We (my entire work team) would like the option to set our chat status to "Away" as well as to add text along with it. Right now, the only options are Available, Not Available and Invisible.

This would be great if you could implement this, I noticed it is already possible for hold music and greeting. I do not really like any of the default ringtones so it would be excellent if you could make this possible! Thanks!

I work in a help desk capacity and I think an extremely useful feature might be a toggle for Auto DND mode while computer is locked. I primarily answer calls on my computer and would like to be able to step away from my desk and return without hav...

Pride flag emoji / self explanatory

Currently, our office is set up so that when receiving or making a call, users can use either their desk phone or the RingCentral desktop app if their computer has a microphone. Most of our users prefer to use the desk phone, or need to due to not...