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RingCentral Web/Desktop App

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Busy Message

If a user is busy and if he gets a second call then a caller should hear a message saying the person is busy on another call caller should hear this - Unfortunately, line is busy at the moment.
Shiraz Ali about 1 month ago in RingCentral Web/Desktop App 0 New

Add hyperlinks to RingCentral Technical Support case follow-up emails that link to case

Tech support case status emails do not contain any hyperlinks to the case itself or the support home page - I must open a browser and manually login from there - It would be helpful to have a direct link to either the case itself or at least the R...
Greg Drake about 1 month ago in RingCentral Web/Desktop App 0 New

Fax Portal for Staff with out Phones

I have staff that do no have log ins/phone because they do not make phone calls for the business. However, they do help with faxing. It would be great to have a central website log in to fax only (much like nextiva) so I do not need to share my ph...
Shelly Rozek about 1 month ago in RingCentral Web/Desktop App 0 New

Add a button in RingCentral to launch an external URL

We would like to : add a custom button in the Dialer be able to select the option "on click of button" to launch an external url using that button
Haja Camara about 1 month ago in RingCentral Web/Desktop App 0 New

Route Outbound Call Directly to Recipient's Voicemail

Route Outbound Call Directly to Recipient's Voicemail
Mark Simons about 1 month ago in RingCentral Web/Desktop App 0 New

Stop with the tutorial popups

Every single time I open the desktop app it just HAS to darken the screen and tell me something new. Stop it.
Billy Hartzel about 1 month ago in RingCentral Web/Desktop App 0 New

Quick Input Change

Would like drop down on a toolbar that allows me to quickly change what mic/headset I am using without having to drill down through the settings every time. I use boht a wired and wireless headset. And it is a HUGE pain to have to keep changing it...
Merlin Kirkpatrick about 1 month ago in RingCentral Web/Desktop App 0 New

Sync more than one google accounts

Make it so more than one google account can be synced with the RingCentral App.
Fern Goodman about 1 month ago in RingCentral Web/Desktop App 0 New

Direct message scheduling

Different from your current schedule task feature. This benefits the sender. The functionality should mimic sms. Just the simple ability to schedule communications to individuals or set direct teams. The ability to include attachments is necessary...
Takedria Mingo-Berry about 1 month ago in RingCentral Web/Desktop App 0 New

Minimized At Startup

This has other ideas already submitted, but they're all old and it still hasn't been added. Most programs with an autostart at boot feature allow the user to set it to open minimized to the tray. This has been a requested feature for years and it ...
Ian Sprenkle about 1 month ago in RingCentral Web/Desktop App 0 New