RingCentral Web/Desktop App

This is to prevent group toxicity within working hours & promote productivity on the floor.

SCIM initial sign-on for new users on different plugins for RC works fine. However, the teams plugins require the user to be activated/signed on to RC before being able to log in through there. SCIM is there so that the user is able to get their c...

We have received feedback from our customers regarding their experience while using the RingCentral web app on the Firefox web browser. Currently, Firefox is only partially supported, leading to error messages for some users. (this is from advice ...

Customer would like to received group sms message from external number. Customer received text message from external number with no issue. However, if external number send it text message to multiple RC number is not being received.

If we need to re-install the mobile app or clear browser cache (app.ringcentral.com) we are forced to setup our custom fax covers again. Tedious for end users who have different/multiple custom fax covers. Support stated that all the custom fax co...

It would be nice if clicking a VM in the desktop app to play it, that the desk phone would ring and then play the VM through it.

When receiving a fax, it sends you a VM. When you pick up the phone, it says you have a fax. If you delete that, you lose the fax. Can faxes be sent to a separate mailbox/inbox just for faxes?

We have users that are working at their desk using the RC app/Teams and mobile app installed on their phones. It is quite distracting when they have an incoming call and their RC app and mobile app rings at the same time. We would like a feature t...

Allows the Super Admin to have full control with there settings and Standard users could not change there own settings since it was already configured by the Super Admin

of fax sent out